Regional Head

Responsibilities:

• Lead and manage multiple projects from inception to completion, ensuring timely delivery within scope and budget.

• Develop detailed project plans, including timelines and milestones.

• Collaborate with cross-functional teams and other stakeholders, to ensure successful project execution.

• Communicate project status, risks, and issues to stakeholders and senior management in a clear and concise manner.

• Conduct regular project meetings to track progress, identify and resolve issues, and ensure alignment with project goals.

• Foster strong relationships with clients, understanding their needs and ensuring their satisfaction with our products and services.

• Ensure adherence to project management best practices and methodologies.

• Continuously identify opportunities for process improvement and implement changes to enhance project efficiency and effectiveness.

Desired Candidate Profile:

• Minimum 8-10 yrs of relevant customer success, account management experience of IT projects in Japan or for a Japanese customer.

• Must have a deep understanding of Japanese business culture and practices.

• Excellent fluency in spoken and written Japanese (mandatory).

• Strong knowledge of project management tools and methodologies.

• Exceptional organizational and multitasking skills.

• Excellent communication and interpersonal skills.

• Ability to work effectively under pressure and meet tight deadlines.

• Proven excellent leadership & team managing skills, Customers and deliveries.

• Critical Thinking and Problem-Solving skills.