MS Dynamics 365 Support Engineer
2 weeks ago
What you’ll do: Provide ERP support to an assigned division in our home office in addition to providing remote support to field offices around the world. Monitors the ERP support queues (Tier 1 and 2) and ensures cases are moved through the support process in a timely manner and escalated when appropriate to bring to quicker resolution. Actively identifies and investigates system issues, provides resolution and follow-up to end users. Escalates more complex problems to Tier 3 and Tier 4 support groups when needed. Resolves problems by clarifying the user's question/issue, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Conducts remote, classroom, and one-on-one ERP end-user trainings as needed. Proactively works to improve existing support procedures, processes, and tools. Coordinates with the ERP training team to ensure that current training content and materials for D365 meets end-user needs. Participates in the development of ERP training materials and tools when required. Contributes to support knowledgebase for internal ERP staff to utilize.What we seek in you: Minimum 3+ years in a position working on D365 Strong understanding of ERP business processes in finance and operations. Experience in issue resolution, change management, and system configuration. Experience with D365 or similar ERP Familiarity with customer service Familiarity with managing ticketing system Soft skills to deal with support queries and handling trainingLife at Next: At our core, we're driven by the mission of tailoring growth for our customers by enabling them to transform their aspirations into tangible outcomes. We're dedicated to empowering them to shape their futures and achieve ambitious goals. To fulfil this commitment, we foster a culture defined by agility, innovation, and an unwavering commitment to progress. Our organizational framework is both streamlined and vibrant, characterized by a hands-on leadership style that prioritizes results and fosters growth.Perks of working with us: Clear objectives to ensure alignment with our mission, fostering your meaningful contribution. Abundant opportunities for engagement with customers, product managers, and leadership. You'll be guided by progressive paths while receiving insightful guidance from managers through ongoing feedforward sessions. Cultivate and leverage robust connections within diverse communities of interest. Choose your mentor to navigate your current endeavors and steer your future trajectory. Embrace continuous learning and upskilling opportunities through Nexversity. Enjoy the flexibility to explore various functions, develop new skills, and adapt to emerging technologies. Embrace a hybrid work model promoting work-life balance. Access comprehensive family health insurance coverage, prioritizing the well-being of your loved ones. Embark on accelerated career paths to actualize your professional aspirations.Who we are? We enable high growth enterprises build hyper personalized solutions to transform their vision into reality. With a keen eye for detail, we apply creativity, embrace new technology and harness the power of data and AI to co-create solutions tailored made to meet unique needs for our customers.Join our passionate team and tailor your growth with us
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MS Dynamics 365 Developer
3 weeks ago
New Delhi, India Sataware Technologies Full timeRole DescriptionThis is a full-time remote role for an MS Dynamics 365 Developer. The developer will be responsible for designing, developing, and implementing MS Dynamics 365 solutions to meet business needs. Key day-to-day tasks include customizing and configuring MS Dynamics 365, integrating it with other systems, writing and maintaining code, and...
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MS Dynamics 365 Developer
3 weeks ago
Delhi, India Sataware Technologies Full timeRole DescriptionThis is a full-time remote role for an MS Dynamics 365 Developer. The developer will be responsible for designing, developing, and implementing MS Dynamics 365 solutions to meet business needs. Key day-to-day tasks include customizing and configuring MS Dynamics 365, integrating it with other systems, writing and maintaining code, and...
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MS Dynamics 365 Developer
4 weeks ago
New Delhi, India Capgemini Full timeMS Dynamics 365 Developer Pan IndiaCapgemini has been a trusted partner to businesses for over 50 years, committed to empowering clients through technology rather than merely providing services. With a diverse team of 342,700 strategic and technological experts across more than 50 countries, we are united by a shared passion: unleashing human energy through...
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MS Dynamics 365 Developer
2 weeks ago
New Delhi, India Capgemini Full timeMS Dynamics 365 Developer Pan India Capgemini LocationsCapgemini has been a trusted partner to businesses for over 50 years, committed to empowering clients through technology rather than merely providing services. With a diverse team of 342,700 strategic and technological experts across more than 50 countries, we are united by a shared passion: unleashing...
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MS Dynamics 365 Developer
3 weeks ago
Delhi, India Sataware Technologies Full timeRole DescriptionThis is a full-time remote role for an MS Dynamics 365 Developer. The developer will be responsible for designing, developing, and implementing MS Dynamics 365 solutions to meet business needs. Key day-to-day tasks include customizing and configuring MS Dynamics 365, integrating it with other systems, writing and maintaining code, and...
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MS Dynamics 365
3 weeks ago
New Delhi, India Tata Consultancy Services Full timeGreetings from TATA Consultancy Services!! Thank you for expressing your interest in exploring a career possibility with the TCS Family.Hiring For: MS Dynamics 365 - CRM. Location: Mumbai, New Delhi, Chennai, Bangalore, Pun. Experience: 6-12 YearsMode Of Interview:Virtual Interview:Must-Have Operational Support for In Scope Customer IT Solution Operational...
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MS Dynamics CRM
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New Delhi, India YASH Technologies Full timeAt YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.Primary skill: Microsoft Dynamics(CRM)(Bangalore, Indore, Hyderabad & Pune)Job...
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MS Dynamics CRM
3 weeks ago
New Delhi, India YASH Technologies Full timeAt YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. Primary skill: Microsoft Dynamics(CRM)(Bangalore, Indore, Hyderabad & Pune)Job...
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MS Dynamics CRM
6 days ago
New Delhi, India YASH Technologies Full timeAt YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.Primary skill: Microsoft Dynamics(CRM)(Bangalore & Hyderabad & Pune)Job Description: 6+...
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Microsoft Dynamics CRM 365
6 days ago
New Delhi, India Tata Consultancy Services Full timeJob Role: Microsoft Dynamics CRM 365 DeveloperLocation of Requirement : Chennai, Kolkata, Hyderabad, PuneExperience : 8 to 13 yrsResponsibility of / Expectations from the Role :- At least 8 years of Development Experience in Microsoft Dynamics CRM 365. - Knowledge of configuring out of Box Workflows, Business Rules, Forms, Ribbon Workbench. - Experience in...