Store Manager
1 month ago
We are seeking an experienced and dynamic Store Manager to oversee our retail operations in Congo. The ideal candidate will have a minimum of 3 years of experience in retail management and a proven track record of driving sales and enhancing customer satisfaction.
Roles & Responsibilities:
- Store Operations: Oversee daily store operations, ensuring efficiency and adherence to company policies and procedures.
- Team Management: Recruit, train, and supervise store staff, fostering a positive and productive work environment.
- Sales Management: Drive sales and profitability by setting sales targets, monitoring performance, and implementing strategies to achieve objectives.
- Customer Service: Ensure high standards of customer service are maintained, resolving any customer issues or complaints promptly.
- Inventory Control: Manage inventory levels, ensuring optimal stock availability while minimizing waste and shrinkage.
- Visual Merchandising: Implement effective visual merchandising strategies to enhance the store's appearance and maximize sales opportunities.
- Financial Management: Prepare and manage budgets, analyze sales data, and provide regular reports to senior management.
- Compliance: Ensure compliance with health, safety, and other regulatory requirements within the store.
- Promotions: Collaborate with the marketing team to execute promotional activities and local marketing initiatives.
- Performance Analysis: Analyze sales figures and customer feedback to identify trends and areas for Bachelor's/Master's degree in Business Administration or a related field (preferred).
- Minimum 3 years of experience in retail management or a similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in retail management software and MS Office.
- Strong analytical skills and attention to detail.
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