Sales Executive

4 weeks ago

Surat, India LogicGo Infotech Full time

Job Summary: We are looking for a motivated and customer-oriented Sales Executive (Certified Diamond & Jewellery) to join our team. The candidate will be responsible for driving sales, generating and converting leads, closing deals, and providing excellent customer service. They will ensure a memorable shopping experience for customers worldwide seeking high-quality certified diamond and jewellery products. Key Responsibilities: • Greet and assist customers in selecting Certified Diamond & Jewellery based on their preferences and requirements. • Develop in-depth knowledge of Certified Diamond & Jewellery products, including gold, diamonds, silver, gemstones, and certified stones. • Generate new sales leads through online and offline channels. • Convert leads into potential clients and ensure timely deal closure. • Demonstrate product features, explain quality, purity, certification details, designs, and pricing. • Achieve individual and store sales targets. • Handle billing, payments, and documentation accurately. • Build and maintain long-term relationships with international and domestic clients to encourage repeat business. • Maintain the display of Diamond & Jewellery, ensuring cleanliness, attractiveness, and security. • Stay updated on industry trends, certification standards, market demand, and competitors. • Assist in stock management and inventory control. • Handle customer queries, complaints, and after-sales service politely and efficiently. Requirements: • Proven experience in retail sales, preferably in Certified Diamond & Jewellery. • Strong communication, negotiation, and interpersonal skills. • Good knowledge of certified diamonds, precious metals, and gemstones (preferred). • Ability to handle customers with patience and professionalism. • Basic computer knowledge for billing & POS systems. • Attention to detail and a strong sense of responsibility. • Flexible to work on weekends and holidays. • Ability to serve worldwide customers confidently and professionally. Education & Experience: • Minimum HSC / Graduate degree (preferred). • 1–3 years of sales experience in Certified Diamond & Jewellery or luxury retail. Key Skills: • Customer Service • Sales & Upselling Techniques • Certified Diamond & Jewellery Product Knowledge • Lead Generation & Lead Conversion • Deal Closing Skills • Communication & Persuasion • International Client Handling • International Communication Skills • Relationship Building

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