Ascent Business Solutions

Description: We are seeking a dynamic and experienced Team Lead Accounts Receivable (AR) to join our team in Nagpur. This role is ideal for a highly organized and motivated professional with a proven track record in AR management and team leadership. You will be responsible for overseeing the daily operations of the AR team, ensuring process efficiency, and driving timely collections and resolution of outstanding claims.Key Responsibilities:- Team Leadership & Mentorship: Lead, coach, and mentor a team of AR associates, fostering a positive, high-performing work environment. Conduct regular one-on-one meetings, performance reviews, and provide constructive feedback.- Process Management: Oversee the end-to-end Accounts Receivable process, ensuring all activitiesincluding billing, cash application, collections, and adjustmentsare executed accurately and efficiently.- Target Monitoring & Deliverables: Monitor daily, weekly, and monthly AR targets (e.g., aging reduction, cash flow, days sales outstanding (DSO)). Develop and implement action plans to ensure the team consistently meets and exceeds these key performance indicators (KPIs).- Denial Management & Resolution: Utilize strong knowledge of AR processes and denial management to identify root causes of denials, implement strategies for faster resubmission and appeal, and drive a reduction in outstanding denied claims.- Reporting & Analysis: Prepare and present detailed AR aging reports, collection forecasts, and performance metrics to management. Provide insights and recommendations based on analysis of outstanding balances.- Client/Stakeholder Communication: Serve as the primary point of escalation for complex AR issues. Ensure effective and professional communication, resolving discrepancies promptly with internal stakeholders and, where necessary, external clients or payers.- Training & Quality Assurance: Design and deliver training programs for new and existing team members to ensure adherence to company policies, industry regulations, and best practices.Required Skills & Qualifications:- Experience: Minimum of 5 years of progressive experience in the Accounts Receivable domain.- Industry Preference: Experience in AR, billing, and claims management, preferably within the Healthcare (Medical Billing) or a related process outsourcing industry, is a significant advantage.- Domain Expertise: Must possess strong, in-depth knowledge of AR processes, including collections, payment posting, reconciliation, and expert-level handling of denial and appeal management.- Leadership Skills: Proven ability to effectively lead, motivate, and manage a team, ensuring accountability and productivity.- Communication: Excellent verbal and written communication skills for effective internal team communication, training, and external query resolution.- Target Orientation: Demonstrated ability to monitor targets and work under pressure to ensure timely deliverables.- Technical Proficiency: Proficiency in AR software/ERPs and advanced skills in MS Excel (pivot tables, VLOOKUP) for data analysis and reporting.- Availability: Must be an Immediate Joiner or available to start within a very short notice period (e.g., 15 days or less). (ref:iimjobs.com)