EV - Product Specialist

3 weeks ago

Bengaluru, India Tata Motors Full time

Position Summary with Job Responsibilities

Drive Retail EV sales volume as well market share and enhance customer’s pre and

post purchase experience

Serve as the product specialist to answer customer queries (both vehicle and charging) at dealerships/ other points of sale Ensure EV customers have a differentiated customer experience & that dealerships / stores provide adequate focus to EV Responsible (along with Dealer Sales Executives) for achievement of retail targets Work with dealer sales executives to drive EV sales in dealerships Manage and ensure activation of leads Ensure 100% follow-up of leads to logical conclusion Conduct micro-market activations (Events at offices, malls, apartments, etc.)

Conduct home visits and product demonstrations to customers

Education

Graduation

Work Experience

3-4 Years

Tata Motors Leadership Competencies

Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectationsDeveloping Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excelDriving Execution - Translating strategy into action and executionLeading by Example - Encouraging and following ethical standardsLeading Change - Recognizing the need for change, initiating and adapting to changeMotivating Self and Others - Inspiring teams and individuals

Functional Competencies

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