Zenwork - Manager - Governance/Risk & Compliance

- Zenwork stands at the forefront of cloud/API-based Tax Automation and Governance, Risk Compliance (GRC) technology, pioneering the future of Tax Tech and GRC Automation.- Our comprehensive suite of top-tier AI-SaaS solutions serve a vast clientele of over 500,000, providing effortless tax automation through our APIs for major enterprises.- In terms of numbers, during the tax year 2022, we have reported over $413 Billion to the Internal Revenue Service, spanning over 30 million transactions for some of the globe's leading and most forward-thinking firms.- As a rapidly expanding digital compliance AI-SaaS Product company, Zenwork boasts a customer base that spans all sizes, partnering with industry giants like Intuit, Bill.com, Xero, and Sage Intacct.- Recognized as one of the fastest-growing companies in the US by Inc magazine and a consecutive Accountex award recipient, Zenwork has garnered significant acclaim.- Backed by Spectrum Equity Partners, Zenwork has successfully raised over $163M in funding, maintaining profitability as a late-stage entity with operations in both the U.and India. Role Overview:- We are seeking a Governance, Risk & Compliance (GRC) Manager to drive Zenwork's compliance programs, manage external certifications (SOC, ISO), support customer assurance processes, and ensure organization-wide security governance.- The ideal candidate will have a strong background in audits, policy management, risk assessment, and fraud risk in payment products. What You'll Do:- Audit & Certification Management.- Lead SOC 2, ISO 27001, and other relevant audits.- Coordinate with external auditors, regulators, and certification bodies.- Maintain compliance documentation and evidence.- Customer & Regulatory Compliance.- Respond to customer security questionnaires and due diligence requests.- Review and support Data Protection Agreements (DPAs).- Ensure ongoing compliance with data protection and privacy regulations.- Governance & Policy Management.- Develop, update, and enforce information security and compliance policies.- Drive company-wide security awareness and compliance training programs.- Monitor adherence to internal controls and compliance frameworks. Risk & Fraud Management:- Conduct risk assessments across business units and products.- Identify and mitigate fraud risks in Zenwork's Payments product.- Apply AI/ML-driven techniques for fraud detection, anomaly identification, and transaction monitoring.- Align risk management practices with frameworks (ISO 27005, NIST, etc. AI & Automation in GRC:- Evaluate and implement AI-based tools for compliance monitoring, document reviews, and reporting.- Leverage AI to automate repetitive compliance tasks (e. , customer questionnaires, policy reviews).- Drive innovation in security operations through intelligent automation. Collaboration & Stakeholder Management:- Work closely with Product, Engineering, Legal, and Operations teams.- Act as a bridge between internal stakeholders and external auditors/customers.- Provide regular compliance and risk reporting to leadership. Qualifications & Skills. Education:- Bachelor's degree in commerce (B.Com), Information Security, or related field.- Professional qualifications such as CPA, CISA, CISM, or CRISC are highly valued.- Master's degree in information security, Risk Management, or MBA (preferred):- CISA (Certified Information Systems Auditor).- CISM (Certified Information Security Manager) or CRISC (Certified in Risk and Information Systems Control). Experience:- 5-7 years in information security, risk, compliance, or audit roles.- Strong experience with SOC 2, ISO 27001, and regulatory compliance.- Exposure to fraud risk management in payments/fintech (preferred).- Proven track record of policy drafting, training, and compliance program management. Skills:- Strong knowledge of security and compliance frameworks (ISO, NIST, SOC).- Excellent communication skills to handle customer and auditor interactions.- Analytical mindset with the ability to identify and mitigate risks.- Project management and cross-functional collaboration capabilities. Why Join Zenwork?- Opportunity to build and mature GRC practices in a fast-growing compliance tech company.- Work on impactful products that enable organizations to remain secure and compliant.- Collaborate with a passionate team that values innovation, integrity, and trust.- Competitive compensation, benefits, and professional development support. (ref:iimjobs.com)