ServiceNow Consultant

2 months ago


New Delhi, India Tata Consultancy Services Full time

Greetings from TCS


Job Title: ServiceNow Admin

Location: Delhi

Experience Range: 5 - 10 years


Job Description

TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul.


What are we looking for?

  • Develop custom integration components (SSO, CMDB, SAS connectors etc.) and integrate legacy systems with ServiceNow using mid-server, web services, chatops, email and other relevant technologies
  • Develop existing and custom applications within ServiceNow including integrations with other applications
  • Hands-on experience in Service Catalog/Service Portal modules
  • Create and use update sets to move customizations between ServiceNow instances
  • Design for and maintain a highly available and recoverable environment
  • Provide administrative ServiceNow support, including advanced support via troubleshooting, implementing bug fixes and root cause analysis
  • Document, maintain and update policies, procedures and controls for the operation of the ServiceNow platform and its SDLC
  • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated
  • Work with process managers to fully understand business functionality, pain points, and areas of improvements
  • Commit to the continuous improvement and learning of development and ServiceNow best practices, tools and technology


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