AI Administrator

Job Description: AI AdministratorLocation: Remote / Hybrid (as applicable)Employment Type: Full-timeAbout the RoleWe are seeking an AI Specialist who combines deep technical expertise with business acumen to design, implement, and optimize AI-powered solutions. This role goes beyond experimentation—you will apply AI technologies to solve real-world challenges in marketing, sales, service, operations, and customer support.As a core member of the delivery team, you will collaborate with consultants, strategists, and product experts to build scalable solutions using LLMs, generative AI, predictive analytics, automation platforms, and CRM/marketing technologies. You will also act as a subject matter expert, demystifying AI for clients and internal stakeholders while ensuring ethical, secure, and compliant adoption.Key Responsibilities- AI Strategy & Implementation - Translate business needs into AI solutions across marketing, sales, service, and operations. - Lead discovery sessions and define use cases with measurable outcomes. - Develop roadmaps for AI adoption and integration into workflows. - Solution Development & Integration - Build, configure, and deploy AI use cases using Salesforce Einstein, Data Cloud, Gemini, OpenAI/ChatGPT, Microsoft Copilot, LangChain, AutoGPT, Agentforce, and similar platforms. - Engineer and refine prompts for specialized business use cases. - Design automation workflows using tools like Make, N8N, Zapier, or low/no-code platforms. - Integrate AI tools with CRMs, marketing automation, analytics, and reporting systems. - Optimization & Quality Assurance - Collaborate with algorithm teams to enhance NLP models and intent recognition. - Develop monitoring systems to track AI performance and recommend improvements. - Ensure all solutions meet data privacy, security, and compliance requirements. - Collaboration & Enablement - Partner with stakeholders to create AI-powered strategies and deliverables. - Train internal teams on AI tools, frameworks, and prompt engineering. - Maintain prompt libraries, solution documentation, and playbooks. - Innovation & Research - Continuously explore new AI technologies, APIs, and vendor tools. - Conduct proof-of-concepts and impact analyses to measure business value. - Provide thought leadership on AI trends in marketing, operations, and customer service.Qualifications- Experience: - 5+ years in technology solutions, consulting, or related fields. - 2+ years hands-on experience with AI solutions (generative AI, predictive analytics, agentic AI, LLMs). - Proven experience developing AI agents, applications, or workflows. - Strong background in CRM, marketing automation, and data-driven solutions. - Technical Skills: - Proficiency with LLMs (Claude, ChatGPT, Gemini, etc.) and prompt engineering. - Familiarity with AI platforms and APIs (LangChain, AutoGPT, Agent.ai, Copilot). - Knowledge of NLP models (e.g., BERT, GPT) and business applications. - Hands-on experience with integration (RESTful APIs, webhooks) and basic scripting (Python preferred). - Exposure to generative AI tools (DALL-E, MidJourney, Adobe Firefly, etc.) is a plus. - Education: - Bachelor’s or Master’s in Computer Science, Data Science, Engineering, Marketing, or related field (or equivalent experience). - Salesforce AI Specialist/Einstein certifications preferred.Key Qualities- Strategic thinker with ability to execute tactically. - Lifelong learner, curious, and adaptable to new challenges. - Strong communicator, able to simplify technical concepts. - Organized, self-driven, and thrives in dynamic environments. - Collaborative leader who empowers teams and drives innovation.Key Qualifications:- Technical Skills: - 3+ years hands-on AI/ML development experience - Proficiency with LLM APIs (OpenAI, Anthropic, Google) - Experience with automation platforms (Make, Zapier, N8N) - Programming skills in Python/JavaScript - API integration experience (preferably with booking/GDS systems) - Cloud platform knowledge (AWS/Azure/GCP)- Industry Knowledge: - Understanding of travel booking workflows (PREFERRED) - Experience with CRM/customer data platforms - Knowledge of revenue management concepts (PLUS)- Business Skills: - Proven ability to translate business needs into technical solutions - Strong communication skills with both technical and non-technical stakeholders - Project management experience - Cross-functional collaboration experience- Business Language: Python & JasonWhy Join Us- Opportunity to be at the forefront of AI-powered transformation across industries. - Access to cutting-edge AI tools and continuous learning opportunities. - Competitive compensation and benefits package. - Flexible, inclusive, and collaborative work culture. - Platform to innovate, teach, and shape AI adoption in real-world business contexts.If you are passionate about leveraging AI to transform businesses and create measurable impact, we’d love to hear from you