Senior Product Designer

2 months ago


Gurugram, India city mall Full time

About CityMall :

CityMall is a community commerce platform focused on 300 million new to internet usersliving in 400 small cities, towns, and villages in India. CityMall primarily focused on Grocery,Fresh and Packaged FMCG categories. Smaller towns and cities are untouched by traditionalonline e-grocers with large players like Grofers & BigBasket present in top 8 metropolitan citiesin India. Key bottlenecks are lack of trust, lack of familiarity to browse and purchase online, lowaverage order values (which makes economic viability a challenge for the platforms), lack ofcredit in online channels (whichneighbourhood stores offer).

CityMall is a highly efficient channel to serve these consumers through "Community Leaders' are the "Social" & "Geographical" connectors between end consumers and CityMall.They help us in acquiring customers, doing sales & marketing to retain wallet share as well as doing the last mile logistics in their communities making the community led model more suitable for small towns, cities, and villages. Founded by IIT Delhi and IIT Roorkee alumni with 8+ years of entrepreneurial experience, CityMall aims to create several thousands of such micro-entrepreneurs and empower them to create the go-to e-commerce platform for Bharat.


Job Description :


As the Product Designer, you will play a pivotal role in shaping the future of our products. You will lead a team of designers to create exceptional user experiences and innovative product designs that resonate with our target audience. This role requires a strategic thinker with a deep understanding of design principles, user-centered design methodologies, and emerging trends in product design.

Your impact and growth :

- Opportunity to work with one of the fastest growing start-ups in the country

- You'll get to work on a wide range of projects, using latest technologies, working with a tightly knit team of talented individuals

- You'll be part of a small/impactful team trying to solve new and challenging engineering problems while building systems that impact real lives.

- We have a very inclusive culture and are always open to newer and better ways to solve problems.


- You'll be able to contribute to the decision-making process from the very beginning

Role & Responsibilities :

- Lead, providing guidance, feedback, and support to ensure the delivery of high-quality designs that meet project objectives and deadlines.

- Collaborate closely with cross-functional teams including product managers, engineers, andmarketers to define product requirements and develop design solutions that align with businessgoals.

- Drive the end-to-end design process from concept to delivery, including user research, wireframing, prototyping, and visual design.

- Champion a user-centered design approach, advocating for the needs of our customers and ensuring that design decisions are based on user insights and feedback.

- Stay informed about industry trends, best practices, and emerging technologies in product design, and leverage this knowledge to continuously improve our design processes and methodologies.

- Foster a culture of creativity, collaboration, and innovation within the design team, encouraging experimentation and pushing the boundaries of design excellence.

- Act as a thought leader and advocate for design within the organization, promoting the value of design in driving business success and customer satisfaction.

Qualifications :

- Bachelor or Master's degree in Design.

- 2-4 years of experience in product design, with a proven track record of leading successful design projects from concept to delivery.

- Strong portfolio showcasing a range of design work, including user interfaces, interaction design, and visual design.

- Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar software.

- Deep understanding of design principles, user-centered design methodologies, and best practices in usability and accessibility.

- Excellent leadership and communication skills, with the ability to inspire and motivate a team of designers.

- Strong problem-solving skills and ability to think strategically about design decisions in the context of business objectives.

- Experience working in an agile development environment is a plus.

- Proven success in creatively solving problems and refining processes and procedures

- Strong MS Excel skills

- Strong written and verbal communication skills in English

- Motivated self-starter, proactive and detail-oriented

- Willingness to roll up your sleeves and to get your hands dirty

- Ability to work in an unstructured environment

- Ability to work and collaborate with cross functional stakeholders.

Career Experience : Experience in Top tier High growth eCommerce Players

(ref:hirist.tech)

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