Head of Operations

7 hours ago

New Delhi, India HOTEL POLO TOWERS GROUP Full time

The Head of Operations is a senior leadership role responsible for overseeing the day-to-day operations of a group of hotels. This position ensures that the properties within the portfolio are running smoothly, efficiently, and profitably while maintaining high standards of guest satisfaction.Key Responsibilities:- Operational Management:- Supervise all aspects of hotel operations, including front office, housekeeping, food and beverage, maintenance, and guest services. - Support the General Managers in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence. - Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget. - Ensure consistent service standards are met across all departments. - Monitor performance metrics to assess operational efficiency.- Team Leadership:- Lead and manage a team of department heads, providing guidance, support, and training. - Foster a collaborative and positive work environment across the hotel group. - Conduct regular staff meetings to ensure smooth communication between departments.- Financial Management:- Oversee the hotel's budget, controlling costs and maximizing profitability. - Analyse financial reports, forecast revenues, and implement strategies for cost control. - Ensure proper pricing strategies and revenue management practices are in place. - Ensuring achieving budgeted GOP NOP EBITDA of all the hotels assigned for.- Managing the Guest Experience- Reviews guest feedback with management team and ensures appropriate corrective action is taken. - Responds to and handles guest problems and complaints. - Stays visible and interfaces with on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. - Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.- Strategy and Growth:- Develop and implement operational strategies for improving hotel performance. - Work closely with senior management to align hotel operations with the overall corporate strategy. - Drive the hotel's growth by identifying opportunities for expansion or renovation.- Compliance and Quality Control:- Ensure the hotel complies with all relevant health, safety, and environmental regulations. - Maintain high standards for quality control in guest services, food safety, and housekeeping.- Technology and Innovation:- Introduce and implement new technologies that improve operational efficiency, guest experience, and revenue management. - Stay updated on industry trends and competitors, incorporating best practices.

  • Head of Operations

    3 weeks ago

    New Delhi, India GramPro Business Services Pvt. Ltd. Full time

    NB: Recruiting for a Scheduled commercial BankJOB DESCRIPTION Role – Head Operations Role Overview The Head of Operations – oversee end-to-end branch operational activities for all branch banking products, ensuring efficient process execution, regulatory compliance, and exceptional customer service. This role requires strategic oversight, operational...

  • Head of Operations

    3 weeks ago

    New Delhi, India GramPro Business Services Pvt. Ltd. Full time

    NB "Recruiting for a Scheduled commercial Bank"JOB DESCRIPTION Location: Thrissur Industry: Banking Experience Level: Experience-25 YrsRole – Head OperationsRole Overview The Head of Operations – oversee end-to-end branch operational activities for all branch banking products, ensuring efficient process execution, regulatory compliance, and exceptional...

  • Head of Operations

    4 weeks ago

    New Delhi, India GramPro Business Services Pvt. Ltd. Full time

    "Recruiting for a Scheduled commercial Bank"JOB DESCRIPTION Location: Thrissur Industry: Banking Experience Level: Experience-25 YrsRole – Head OperationsRole Overview The Head of Operations – oversee end-to-end branch operational activities for all branch banking products, ensuring efficient process execution, regulatory compliance, and exceptional...

  • Head of Operations

    1 week ago

    New Delhi, India GKB Hitech Lenses Private Limited Full time

    Operations Head – GKB Hitech Lenses Pvt. Ltd. (India Operations)AtGKB Hitech Lenses Pvt. Ltd. , one of India’s leading ophthalmic lens manufacturers, we’re driving operational excellence across our manufacturing and service ecosystem. As we expand across multiple plants and regional hubs, we’re looking for anOperations Headto lead and scale...

  • Head of Operations

    2 weeks ago

    New Delhi, India Aarvi Encon Full time

    Greetings from Aarvi Encon Limited.We are looking for aHead of OperationsforJamnagarlocation.*Minimum Required Experience: 20 Years*Job DescriptionThe Head of Operations – CMC is responsible and accountable for all aspects associated with the management, of day-to-day operations for the Plant Services which includes primarily CMC contract, all shutdowns,...

  • Operations Head

    6 hours ago

    delhi, India Cheran Group Of Companies Full time

    Position Overview:An "Operations Head" is responsible for overseeing all operational aspects of a beverage manufacturing facility, ensuring efficient production, quality control, compliance with regulations, and cost optimization, by managing production lines, supply chain logistics, workforce planning, and maintenance activities, while upholding high...

  • zonal operation head

    1 week ago

    New Delhi, India E-COMMERCE INDUSTRY Full time

    Company Description We suggest you enter details here.Role Description This is a full-time on-site role for a Zonal Operation Head based in Ahmedabad. The Zonal Operation Head will oversee daily operations within the assigned zone, ensuring seamless coordination between various departments. Responsibilities include managing teams, monitoring operational...

  • Head of Operations

    3 weeks ago

    New Delhi, India ACG World Full time

    Role PurposeACG Sports is looking to hire Head of Operations to build and lead a best-in-class player and people experience across the league and HPC. This role ensures our athletes and corporate staff operate in an environment of trust, care, discipline, and professionalism while overseeing the physical infrastructure and services that support high...

  • Head of Operation

    1 week ago

    New Delhi, India Antal International Full time

    Job Description Role Summary The company is looking for an experienced and results-oriented Head of Operations to lead and expand its end-to-end service delivery functions. The role involves driving operational excellence, enhancing efficiency, and ensuring smooth execution across all services and channels. It requires a strategic yet hands-on leader with...

  • Head Of Operations

    3 weeks ago

    New Delhi, India Whatjobs IN C2 Full time

    Key Roles and Responsibilities of the Head of Operations – PPI 1. Prepaid Product Operations Oversee end-to-end lifecycle of prepaid instruments (issuance, usage, expiry, recharge). Manage operational workflows for open-loop, semi-closed, and closed-loop