Operations Manager

2 days ago

Sahibzada Ajit Singh Nagar, India TP Full time

🚀 We’re Hiring | Operations Manager – Domestic Banking Process📍 Location: Mohali⏳ Joining: Immediate Joiners PreferredKey Responsibilities:Manage end-to-end operations for the domestic banking processDrive KPIs including productivity, quality, CSAT, and complianceLead, mentor, and develop Team Leaders and frontline teamsEnsure adherence to SLAs, internal policies, and regulatory guidelinesCollaborate with stakeholders to implement process improvementsPrepare and present performance reports to senior managementEligibility Criteria:Minimum 8–10 years of experience in BPO/Contact Center operationsStrong exposure to Domestic Banking / BFSI processesExcellent people management and client handling skillsStrong analytical, communication, and decision-making abilitiesImmediate joiners or short notice candidates preferred

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    Sahibzada Ajit Singh Nagar, India Nath Outsourcing Solutions Pvt. Ltd. Full time

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    2 weeks ago

    Sahibzada Ajit Singh Nagar, India Lytegen Full time

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