1 Finance - Manager - Customer Experience

Responsibilities:- Own and manage the end-to-end customer experience post onboarding- Serve as the primary contact for customer queries, feedback, and escalations- Ensure timely updates, clear communication, and proactive follow-ups with clients- Coordinate with internal teams (Operations, Sales, Compliance, etc.) to resolve customer issues efficiently-...

Responsibilities:Own and manage the end-to-end customer experience post onboardingServe as the primary contact for customer queries, feedback, and escalationsEnsure timely updates, clear communication, and proactive follow-ups with clientsCoordinate with internal teams (Operations, Sales, Compliance, etc.) to resolve customer issues efficientlyTrack and...

Responsibilities: Own and manage the end-to-end customer experience post onboarding Serve as the primary contact for customer queries, feedback, and escalations Ensure timely updates, clear communication, and proactive follow-ups with clients Coordinate with internal teams (Operations, Sales, Compliance, etc.) to resolve customer issues efficiently Track and...

Responsibilities:Own and manage the end-to-end customer experience post onboardingServe as the primary contact for customer queries, feedback, and escalationsEnsure timely updates, clear communication, and proactive follow-ups with clientsCoordinate with internal teams (Operations, Sales, Compliance, etc.) to resolve customer issues efficientlyTrack and...

Responsibilities:- Maintain strong relationships with insurance providers to negotiate the best terms for corporate clients.- Acquire new corporate clients each month for the Employee Benefits Initiative in collaboration with the Strategic Alliance Team.- Offer expert advisory services to corporate clients, helping them understand their group health...

Financial Concierge Mumbai 5 - 8 Years Of Experience No. of Openings - 1 **Responsibilities**: - Prepare training content on financial products, financial planning, tax components, macroeconomics, customer query handling, FAQs by customers, about 1 Finance offering etc. - Identifying the training needs of various roles and delivering training courses to...

Responsibilities- Client Query Resolution: Serve as the first point of contact for all client queries on EPF and NPS, providing accurate, timely, and compliant responses. Clarify procedures for registrations, transfers, withdrawals, and grievances.- Compliance & Advisory: Guide clients on statutory requirements, policy changes, and best practices....

Job DescriptionDevelop and execute a social media strategy aligned with business goals Manage and grow our presence across platforms like Instagram, LinkedIn, Twitter, and YouTube Create, curate, plan and oversee engaging content (posts, videos, reels, stories, and more) Track performance through analytics, optimizing content based on insights Stay...

Executive (Social Media) 1 Finance Private Limited 1-4 Years Of Experience Mumbai Department: **Marketing and Communication** - Industry Type - Financial Services- Employment Type - Permanent- Request No - RA-2222-1016Key Skills **:Digital Marketing,Social Media Management,Social Platform** Job description **Responsibilities** - Developing social media...

Responsibilities: Help define content IPs and formats (episodic, explainers, interviews, etc.) Recommend topics based on audience needs and market trends (demographics) Review scripts for accuracy, clarity, and simplicity Ensure messaging aligns with financial regulations and channel goals Set the tone of voice (e.g. conversational, expert yet friendly)...