Project Manager

3 weeks ago

Gurugram, India Hrizen Techno Services Full time

Job Description :Key Responsibilities : 1. Project Planning & Execution :- Define project scope, goals, deliverables, and success metrics in alignment with business objectives and product roadmap. - Develop and maintain detailed project plans, schedules, and resource allocation documents. - Track progress against milestones and report status updates to leadership and client stakeholders. - Manage change requests, ensuring timely delivery within scope and budget. - Implement agile methodologies and project tracking tools (e.g., Jira, Asana, Trello). 2. Cross-Functional Coordination :- Collaborate with Product Managers, Engineering, QA, and UX/UI teams to clarify requirements and prioritize project tasks. - Coordinate with banking and payment partners for API integrations, sandbox testing, certification, and compliance approvals. - Act as the primary liaison for client onboarding, ensuring effective communication and expectation management. - Facilitate cross-departmental syncs and maintain documentation across project phases. 3. Risk & Issue Management :- Identify and assess project risks, dependencies, and potential roadblocks early. - Develop and execute risk mitigation and contingency plans. - Ensure compliance with regulatory frameworks and data security standards such as PCI DSS, SOC 2, and ISO 27001. - Drive timely resolution of issues impacting delivery, coordinating with internal and external teams as needed. 4. Client Delivery & Relationship Management :- Lead client-facing implementation projects from kickoff through UAT and go-live. - Ensure seamless deployment and adoption of StavPay modules including invoice capture, approvals, payment center, and reporting. - Gather client feedback and relay insights to product and engineering for continuous enhancement. - Build strong, trust-based relationships with enterprise clients and maintain post-go-live support coordination. 5. Operational Excellence :- Establish repeatable frameworks and best practices for implementation, release management, and quality assurance. - Analyze project metrics, conduct retrospectives, and drive continuous improvement initiatives. - Maintain documentation repositories and ensure process consistency across client engagements. - Contribute to knowledge sharing, training, and process optimization initiatives within the PMO. Qualifications & Experience : - Bachelors Degree in Business Administration, Computer Science, Finance, or related field (Masters preferred). - 5- 8 years of experience in project management or client delivery, preferably within FinTech, Banking, or Payments domains. - Proven experience managing end-to-end implementation of payment solutions, ERP integrations, or digital platforms. - Strong understanding of API integrations, compliance certifications (PCI, ISO, SOC), and payment gateway operations. - Familiarity with project management tools (Jira, Asana, MS Project) and agile delivery frameworks. PMP, PRINCE2, or Agile/Scrum certification is a strong plus. Skills & Competencies : - Excellent project planning, organizational, and stakeholder management skills. - Strong analytical and problem-solving mindset with the ability to handle ambiguity. - Exceptional written and verbal communication for client and internal reporting. - Ability to prioritize tasks, manage dependencies, and deliver within deadlines. - Strong collaboration and negotiation skills to align cross-functional goals. - High ownership and accountability to ensure client satisfaction and operational success (ref:hirist.tech)

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