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Operations Manager
4 weeks ago
Job Summary: They are looking for a highly organized, detail-oriented, and proactive Founder's Associate to support the CEO of their short-term rental and hospitality company. This role involves a diverse range of responsibilities, including overseeing staff, managing daily operations, ensuring deadlines are met, and handling key operational and administrative tasks to drive business growth.
Currently, they manage over 100 properties. As their business continues to expand, they are seeking to hire a dedicated and proactive Founder's Associate to join their dynamic team. This role offers an exciting opportunity to enhance guest satisfaction and streamline property management operations.
Location: JP Nagar, Bangalore, Karnataka.
Reports to: Founder or CEO
Roles and Responsibilities:
Staff Supervision and Coordination:
- Oversee and manage a team of staff, ensuring they follow company protocols and meet performance expectations.
- Provide regular feedback, monitor progress on various tasks, and offer support to ensure smooth day-to-day operations.
- Act as a liaison between the CEO and staff, communicating key information and ensuring alignment with company goals.
Day-to-Day Operations Management:
- Craft, implement and track operational processes and workflows, ensuring the company's objectives are met in a timely and efficient manner.
- Assist with day-to-day activities which are detailed by the CEO and encompass a wide range of tasks including documentation, information transfer, follow-ups and so on.
Timeline and Project Management:
- Manage the CEO's calendar and prioritize appointments, meetings, and travel arrangements to maximize productivity.
- Assist in setting and maintaining timelines for company projects and initiatives, ensuring all deadlines are met.
- Proactively address potential scheduling conflicts and delays, proposing solutions to keep projects on track.
Administrative Support:
- Provide administrative assistance to the CEO, including preparing reports, presentations, and other business documentation.
- Handle incoming communication (emails, calls, etc.) and triage important matters requiring CEO attention.
- Maintain and update company records, including guest databases, vendor contracts, and staff schedules.
Business Development and Strategy:
- Assist the CEO in implementing business strategies and managing key partnerships in the shortterm rental and hospitality space.
- Conduct market research and competitor analysis to support decision-making and identify new business opportunities.
Role Requirements:
- Experience in a fast-paced administrative or operations role, ideally within the hospitality or real estate industry.
- Exceptional organizational and multitasking skills with the ability to manage competing priorities.
- Strong communication skills, both written and verbal.
- Ability to take initiative, solve problems, and think critically to drive company success.
- Demonstrated leadership ability with experience supervising teams or coordinating staff activities.
- Strong attention to detail with a passion for customer service and operational excellence.
- A proactive, flexible attitude with a willingness to adapt to changing priorities in a dynamic environment.
Experience: 3 years
Employment Type: Full-Time (Mon-Sat)
Education:
- Bachelor's degree in business administration.
- Hospitality, or a related field (preferred).
- Graduates with adequate work experience may apply too.
Salary: 30k to 35k per month
Contact Details: For more details on this vacancy, contact Ayush at
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