Litmus7 - Site Reliability Engineer Lead - ITSM/Monitoring Tools

1 month ago


Thiruvananthapuram, India litmus7 Full time

Job Description :


Job role : SRE Lead/Manager.

  • Prior experience in supporting JAVA based e-commerce application is MANDATORY.
  • Align and implement SRE principles, best practices based on ongoing Issues.
  • Closely work with Client Partners, Account Managers, and SRE Architect to prioritize the workload.
  • Should be able to lead a 30+ members SRE team with respect day to day standup, status update to leaderships, SRE trainings,
  • Should have solid leve2/level 3 support experience in large eCommerce platforms, retail applications and database.
  • Should have knowledge of Production Application Support, debugging skills, Logs analysis and ITSM tools (JIRA/Confluence/ ServiceNow) process such as Incident, Change, Problem management, CAB approval process.
  • Hands on experience in Monitoring, Logging, Alerting, Dashboarding, and report generation in any monitoring tools such as Nagios /Splunk/ Dynatrace/Datadog /CloudWatch/ELK/Prometheus/New Relic, Grafana etc).
  • Experience working with postman.
  • Experience in writing SQLs, Scripting, and Automation capabilities in any of the leading programming tools such as Shell, Python etc.
  • Experience working with version controlling system platforms such as, GitHub/Bitbucket/SVN: Git hub preferred.
  • Knowledge of CI/CD platform is mandatory. It is good to have hands- on knowledge.
  • Experience in Linux based platforms.
  • Cloud Hyper scalers: Microsoft Azure. [ Google Cloud/AWS is Optional]
  • Prefer to have Cloud Fundamental certification and added advantage on Architectural level knowledge.
  • Should be familiar with Cloud Services specifically mapping to Monitoring/Security
  • Monitoring: Good knowledge with infrastructure & application monitoring tools.
  • Industry Domain: Retail/e-Commerce domain Knowledge.
  • Ability to clearly communicate and understand a technical idea/concept.
  • Ability to work in a professional environment while interacting with peers and stakeholders.
  • Excellent written and verbal communications skills.
  • Motivated, goal driven, influential, innovative, curious, and open minded, fun to work with, collaborator.

(ref:hirist.tech)

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