Senior AI Solution Engineer

7 days ago

Nanakramguda, India IN2 COV - COV Engineering Services PL Full time

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

As part of our HR Digital and AI Transformation, the HR organization is advancing a bold, future-focused strategy to build a digital-first operating model that redefines how HR delivers value. Our vision is to harness the power of AI—particularly Agentic AI platforms—to create frictionless, personalized employee experiences, unlock innovation, and drive operational excellence. As a senior AI solution engineer, you will help drive intelligent automation across the employee lifecycle. This role focuses on building scalable, AI-powered HR solutions using platforms such as Moveworks, ServiceNow, Workday, Snowflake, Databricks and UiPath while leveraging advanced LLMs to enhance employee experience and operational efficiency.

Responsibilities may include the following and other duties may be assigned.

AI & Automation Engineering

Design and implement intelligent HR workflows and virtual agents using Moveworks, ServiceNow Virtual Agent, and Workday Extend. Develop and optimize conversational AI experiences LLMs for HR use cases (e.g., policy Q&A, case resolution, onboarding support). Apply prompt engineering and fine-tuning techniques to improve model performance and contextual relevance.

Platform Configuration & Customization

Configure workflows, business rules, and data models in ServiceNow , Workday and other HR systems and applications Integrate agentic platforms with core HRIS systems (e.g., Workday, SuccessFactors) and third-party tools via REST APIs, webhooks, and middleware. Collaborate with platform architects to ensure scalable and secure solution design.

Monitoring & Optimization

Analyze usage metrics, resolution rates, and feedback to continuously improve automation logic and user experience. Implement A/B testing and performance tuning for virtual agents and RPA bots. Continuously improve automation logic, NLP accuracy, and user experience based on analytics and feedback.

Collaboration & Agile Delivery

Work closely with HR product owners, business analysts, architects and IT teams in an agile environment. Participate in sprint planning, backlog grooming, and solution demos.

Required Knowledge and Experience:

Bachelor’s degree in computer science, Information Systems, or related field. 4+ years of experience in AI solution development, automation engineering, or platform configuration. Hands-on experience with at least one agentic platform and one RPA tool. Familiarity with HR processes such as onboarding, case management, and employee support. Strong analytical, communication, and problem-solving skills. Agentic Platforms:  Move works Studio, ServiceNow Virtual Agent Designer, Workday Extend LLMs & NLP: prompt engineering, embeddings, vector search RPA Tools:  UiPath Studio, Orchestrator, Automation Hub Programming Languages:  Python, PowerShell (for automation scripting), JavaScript Integration & APIs:  RESTful APIs, JSON, OAuth, Postman, YAML Cloud & DevOps:  Azure, AWS, Git, CI/CD pipelines Data & Analytics:  SQL/Snowflake/Databricks

Preferred Skills-

Experience with Workday Studio or ServiceNow Flow Designer. Exposure to enterprise-grade LLMs and vector databases. Knowledge of HR compliance, data privacy, and security standards. Continuous learner with a passion for exploring new technologies and process optimization methodologies Proven ability to work independently, manage multiple projects simultaneously, and deliver high quality results within defined timelines. Effectively communicate technical findings and process insights to non-technical stakeholders, and cross-functional teams.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity
 

  • Senior AI Solution Engineer

    7 days ago

    Nanakramguda, India IN2 COV - COV Engineering Services PL Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life As part of our HR Digital and AI Transformation, the HR organization is advancing a bold,...

  • Senior AI Solution Engineer

    1 week ago

    Nanakramguda, Hyderabad, Telangana, India Medtronic Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeAs part of our HR Digital and AI Transformation, the HR organization is advancing a bold,...

  • Senior AI/Data Science Engineer

    7 days ago

    Nanakramguda, India Medtronic Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Join our Global Finance Analytics Center of Excellence (COE) as a Data Scientist, where...

  • Senior AI/Data Science Engineer

    7 days ago

    Nanakramguda, India Medtronic Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Join our Global Finance Analytics Center of Excellence (COE) as a Data Scientist, where you...

  • Senior AI Quality

    7 days ago

    Nanakramguda, India IN2 COV - COV Engineering Services PL Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a detail-oriented and technically skilled AI Quality & Support Engineer to...

  • Senior AI Quality

    7 days ago

    Nanakramguda, India IN2 COV - COV Engineering Services PL Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life We are seeking a detail-oriented and technically skilled AI Quality & Support Engineer to...

  • Lead AI/Data Science Engineer

    7 days ago

    Nanakramguda, India IN2 COV - COV Engineering Services PL Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we’re pioneering the use of AI and computer vision to revolutionize...

  • Lead AI/Data Science Engineer

    7 days ago

    Nanakramguda, India IN2 COV - COV Engineering Services PL Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we’re pioneering the use of AI and computer vision to revolutionize...

  • Senior IT Business Analyst

    7 days ago

    Nanakramguda, India Medtronic Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The Enterprise Architecture & Data Platforms (EADP) value-stream is accountable for enterprise...

  • Senior IT Business Analyst

    7 days ago

    Nanakramguda, India Medtronic Full time

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life The Enterprise Architecture & Data Platforms (EADP) value-stream is accountable for...