GoKhana - Associate Manager - HSEQ
2 days ago
Key Responsibilities:Audit & Compliance:- Oversee the execution of FSSAI-mandated audits and internal HSEQ audits across kitchens, catering units, and live operations.- Review, analyze, and approve audit reports submitted by the HSEQ team; ensure timely submission to stakeholders.- Drive closure of non-conformities (NCs) through effective corrective and preventive actions.- Ensure regulatory compliance with FSS Act, ISO 22000/FSSC 22000, HACCP, and other client/industry standards.Food Safety & Quality Management:- Lead the implementation and monitoring of FSMS across vendor kitchens and sites.- Ensure vendor partners maintain sanitation, hygiene, and allergen management protocols.- Drive initiatives to reduce customer complaints by establishing robust hazard control processes.- Support incident management through root cause analysis (RCA), investigations, and CAPA implementation.Training & Development:- Develop and manage the annual HSEQ training calendar.- Conduct/oversee training sessions for staff and vendor teams on Food Safety, HACCP, ISO 22000, and hygiene practices.- Build awareness on new regulatory updates, quality standards, and best practices.Client & Stakeholder Management:- Act as the primary point of contact for clients on HSEQ-related queries and audits.- Support business mobilization of new sites, ensuring all HSEQ processes are implemented before go-live.- Work with cross-functional teams (Operations, Procurement, Vendor Management) to align on HSEQ objectives.Team Leadership & Reporting:- Supervise and mentor HSEQ executives and auditors in the region.- Track and report monthly audit results, incident trends, and training effectiveness to senior management.- Provide strategic input on continuous improvement initiatives in HSEQ Qualification & Certifications:- Bachelors Degree in Food Science & Technology, Microbiology, Hotel Management, or Catering Technology.- Preferred: Postgraduate degree / diploma in Quality, Food Safety, or related field.- Lead Auditor certification in ISO 22000 / FSSC 22000 (mandatory).- Certified Internal Auditor on ISO 22000 / HACCP.Knowledge & Skills:- Strong knowledge of FSS Act, ISO 22000, HACCP, FSSC 22000, and other relevant regulations.- Expertise in Food Safety, Quality Management Systems, Allergen Management, Sanitation, and Hygiene Practices.- Analytical skills for RCA, CAPA planning, and trend analysis.- Excellent client-facing, communication, and stakeholder management skills.- Ability to lead teams, manage multiple sites, and drive standardization across operations. (ref:iimjobs.com)
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