Nutanix Admin L2

3 days ago

Mumbai, India Jio Full time

Education

Description Any graduate but preferably B.E./B.Tech/MCA in Computer Science


Experience

Description Must have 6+ years of experience in technical support, with deep expertise in Nutanix.


Role Summary

Description The L3 Support Engineer for Nutanix is responsible for handling complex, high-priority technical issues escalated from the L1 and L2 teams. They provide deep expertise in Nutanix solutions and lead troubleshooting efforts for critical customer issues, ensuring fast and efficient problem resolution.


Mandatory Skills/Knowledge

  • Extensive knowledge of Nutanix products such as Prism, AHV, Nutanix Storage, and Nutanix Cloud Platform.
  • Proficiency in virtualization platforms (VMware, AHV, Hyper-V) and cloud infrastructure.
  • Solid understanding of networking protocols and technologies (TCP/IP, VLAN, DNS, etc.).
  • Experience in advanced troubleshooting using tools like packet sniffers, log analysis, and system monitoring tools.
  • Advanced Troubleshooting: Lead resolution efforts for critical technical issues related to Nutanix hardware, software, storage, and cloud platforms. Perform deep diagnostics and debugging when necessary.
  • Escalation Management: Manage escalated tickets from L2 engineers, ensuring the timely and thorough resolution of customer issues. Provide guidance to junior engineers when needed.
  • Root Cause Analysis: Conduct in-depth analysis of complex customer issues to determine the root cause and recommend permanent fixes. Collaborate with engineering teams to resolve product bugs or feature gaps.
  • Customer Interaction: Communicate with customers regarding high-priority issues, updates, and resolution plans. Serve as a liaison between the support team and the customer during complex problem resolution.
  • Documentation and Knowledge Sharing: Create and maintain technical documentation, troubleshooting guides, and knowledge base articles. Help develop internal processes to improve support efficiency.
  • Mentorship: Mentor and guide L1 and L2 engineers in troubleshooting techniques and best practices for Nutanix solutions.



Desired Certifications

Description Nutanix Certified Associate


Soft Skills

  • Excellent communication skills and ability to convey technical information to non-technical customers.
  • Strong problem-solving and analytical skills.



  • Nutanix Admin L2

    6 days ago

    Mumbai, Maharashtra, India Jio Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    EducationDescription Any graduate but preferably B.E./B.Tech/MCA in Computer ScienceExperienceDescription Must have 6+ years of experience in technical support, with deep expertise in Nutanix.Role SummaryDescription The L3 Support Engineer for Nutanix is responsible for handling complex, high-priority technical issues escalated from the L1 and L2 teams. They...

  • Nutanix Admin L2

    3 days ago

    Mumbai, India Jio Full time

    Education Description Any graduate but preferably B.E./B.Tech/MCA in Computer Science Experience Description Must have 6+ years of experience in technical support, with deep expertise in Nutanix. Role Summary Description The L3 Support Engineer for Nutanix is responsible for handling complex, high-priority technical issues escalated from the L1...

  • Nutanix Administrator L2

    5 days ago

    Mumbai, Maharashtra, India Arting Digital Private Limited Full time

    Position: Nutanix Administrator L2 Experience: 3+ Yrs Location: Mumbai, Noida Notice Period: Immediate - 30 Days Primary Skills: Nutanix, VMware, Hyper-V, Linux, Nutanix Certified Professional (NCP) or similar certification Preferred Primary Responsibilities: - Technical Support: Provide ongoing technical support for Nutanix environments, addressing...

  • Nutanix Administrator

    2 weeks ago

    Mumbai, Maharashtra, India Clover Infotech Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job DescriptionSkill - Nutanix Admin L3Location :- Mumbai AiroliAdmin, Operate and Manage Nutanix hyper-converged infrastructure.Experience in configuring Nutanix Hardware and Software components.Experience in configuring Nutanix server, storage and networking.Experience in Nutanix command line interface.Experience in integrating Nutanix with Backup and...

  • Nutanix L2 admin

    6 days ago

    Navi Mumbai, Maharashtra, India Kiara Global Services Full time ₹ 6,00,000 - ₹ 6,50,000 per year

    Job Description / KRA:Able to Manage and maintain Nutanix HCI clusters, including installation, configuration, health checks, and upgrades of AHV and Prism Central.Handle virtual machine provisioning, scaling, resource allocation, and optimization based on user requests and workload requirements.Configure and manage Flow's micro segmentation features to...

  • L2 Engineer

    1 week ago

    Mumbai, Maharashtra, India Nexifyr Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Title: L2 Engineer – Infrastructure & SecurityExperience Required: 2+ yearsEmployment Type: Full-timeRole OverviewWe are looking for an L2 Infrastructure & Security Engineer with hands-on experience in managing Linux environments, Fortinet Firewalls, Load Balancers, and Nutanix Platform . The candidate will be responsible for implementation,...

  • Windows/Nutanix Administrator

    3 weeks ago

    Mumbai, India People Prime World Wide Full time

    About Company :They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation.We guide customers from whats now to whats next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.Job...

  • Citrix Administrator

    5 days ago

    Mumbai, India Anunta Technology Management Services Ltd Full time

    **Responsibilities**: - Work on Desktop & Server Virtualization along with L2 & SMEs - Work on major incidents and provide permanent fix - Document RCAs of major incidents - Prepare POA and implement major changes in infra - Work on incident / issues escalated by L2 team and provide permanent fix - Work on creating LUN, shared storage and mapped to...

  • Citrix L2/l3

    2 weeks ago

    Mumbai, Maharashtra, India visionyle solutions Full time

    Position: Citrix L2/L3 Location: Mumbai Notice Period: immediate - 15 days Work Mode**:Work from Office, 6 days working** Job Responsibilities - Work on Desktop &Server Virtualization along with L2 & SMEs - Work on major incidents and provide permanent fix - Document RCAs of major incidents - Prepare POA and implement major changes in infra - Work on...

  • VMware Server Admin

    2 weeks ago

    Mumbai, Maharashtra, India Talent Worx Full time ₹ 7,00,000 - ₹ 13,00,000 per year

    Job requirements· Install, configure, maintain, troubleshoot, resolve software, hardware, configuration and operational problems across the VMware products and technologies · Experience in VMware VMotion, Storage VMotion, High Availability, DRS and fault tolerance.· Deploy virtual machines, use of clones, snapshots, templates · Experience in P2V,V2V,...