▷ [15h Left] Counselor

4 weeks ago


Bengaluru, India PW (PhysicsWallah) Full time

Job Responsibilities1. Cold Call and Qualify Potential Leads- Initiate outbound calls to potential leads from a designated target audience. - Qualify leads by understanding their educational background, interests, and career aspirations.2. Understand Learner Needs and Recommend Suitable Courses- Conduct thorough needs assessments to understand the requirements and preferences of prospective students. - Recommend appropriate courses from our portfolio that align with learners' goals and objectives.3. Deliver Impactful Sales Presentations- Conduct persuasive and engaging sales presentations over the phone to showcase the value and benefits of our courses. - Effectively communicate key features, course details, and advantages to potential learners.4. Negotiate Effectively and Address Customer Concerns- Handle objections and address customer concerns in a professional and empathetic manner. - Negotiate pricing, payment plans, and other terms to secure enrollments.5. Build Strong Relationships and Nurture Leads- Develop and maintain strong relationships with potential learners through regular follow-ups and personalized interactions. - Nurture leads through ongoing communication and engagement to facilitate future conversions.6. Maintain Accurate Records and Reporting- Keep detailed and accurate records of all calls, interactions, and progress toward individual and team targets. - Provide regular reports on sales activities, conversion rates, and pipeline status.7. Contribute to Continuous Improvement- Collaborate with the sales team to identify areas for improvement in sales processes and strategies. - Provide feedback and insights to enhance the effectiveness of sales efforts and achieve organizational goals.Qualifications- Bachelor’s degree in Education, Business Administration, Marketing, or a related field. - Proven experience in sales, preferably in the education or training industry. - Strong communication and interpersonal skills, with the ability to build rapport and trust with customers. - Excellent negotiation and persuasion abilities, with a focus on achieving sales targets. - Proficiency in using CRM software and other sales tools for lead management and tracking. - Ability to work independently and as part of a team in a fast-paced environment. - Results-oriented mindset with a commitment to delivering exceptional customer service.



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