![Innova ESI](https://media.trabajo.org/img/noimg.jpg)
Tools Operation L2
4 weeks ago
Company Description
InnovaESI is a leading IT partner firm with a global presence in USA, Canada, Mexico, India, and Singapore. Our mission is to empower businesses with innovative and sustainable IT solutions that drive digital transformation. We provide end-to-end data solutions to enhance business operations and enable growth. As a joint venture of Enterprise Solutions, Inc. and Innova, we are committed to delivering top-quality and cost-effective services to our clients.
Role Description
This is a full-time on-site role for a Tools Operation L2 at InnovaESI, located in Mumbai. The Tools Operation L2 will be responsible for troubleshooting, communication, training, project management, and machining tasks. The role involves ensuring the smooth operation of tools and equipment, effectively communicating with team members, providing training as needed, managing projects, and performing machining tasks.
Qualifications
Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics &
Communication/Electronics or higher with Red hat Certified Engineer (RHCE)/Microsoft
Certified Server Administrator (MCSA)/ ITMS Tools Certification from HP, ServiceNow,
Remedy etc.,
Minimum 5 to 7 years of experience in ITSM Tools Operations and Support
Tools support knowledge on Ansible, BigFix, Dell OME, HP IRS, DNS & IPAM (INFOBLOX)
ITSM Services configuration, monitoring, and management of same
DevOps experience & support CI CD
Dashboard creation / validation
Automation support for workflow enablement in ITSM tool and day 2 operations support
Patch management & tool upgrade with OEM support
Tools access management
- Monthly, Quarterly validation and reporting
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