Engineer-Field Service

2 weeks ago


Mumbai, India Olympus Medical Systems India Pvt Ltd Full time

Position open for- West Mumbai Location 1yr contract


Below are the roles and responsibilities:

  • To cater Field services to SP customers.
  • Should be able to handle given territory individually with following assignments.
  • Carry out the Preventive Maintenance on time of all SP Products
  • Attend breakdown call within time limits and provide onsite solution if possible.
  • Installation of Surgical equipment’s within time limits.
  • Conduct training session on request or at pre decided site (CDS training of endoscopes).
  • Follow up of pending payment by sending letters/mails/personal visits against service (repair, contract, and Accessories).
  • Support in conference and workshop arranged by marketing team.
  • Negotiate on commercial aspect with customer and technical explanation of repair quotation.
  • Increase in AMC penetration based on Installation base/ penetration ratio data
  • Support and participate in full day training sessions (SP course)
  • Sale of accessory (which are directly sold through OMSI)


Qualification:

  • Technical (Diploma or BE/B Tech) must have basic knowledge in excel, word, power point.
  • Should be open to travel extensively.
  • Should be minimum graduate in science stream.
  • Should have minimum of 2yrs and above work experience in medical equipment/service industry.
  • 1year Contract basis


Interested Candidates, please mail your resume at taru.arora@olympus.com


Regards

HR Team



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