Senior Technical Project Manager

2 months ago

Hyderabad, India MindTrilogy IT Solutions Pvt. Ltd Full time

Key Responsibilities :

- Manage the entire lifecycle of Salesforce implementation projects, from initiation to completion, ensuring adherence to deadlines, budget, and quality standards.

- Implement and utilize Agile (Scrum preferred) and other SDLC methodologies for effective project planning, execution, and delivery.

- Develop and maintain comprehensive project documentation, including Statements of Work (SOWs), project plans, risk assessments, and change logs.

- Lead the delivery of Salesforce solutions across various clouds (Sales Cloud, Service Cloud, Health Cloud, etc.) to meet the needs of new and existing customers.

- Facilitate regular project status meetings and actively manage communications with all stakeholders, including client project managers, development teams, and end-users.

- Oversee all aspects of quality assurance, ensuring deliverables meet client specifications and user needs.

- Possess a strong understanding of the Salesforce platform, including its functionalities, configurations, and best practices.

- Effectively manage change requests and scope creep, ensuring project alignment with evolving needs.

- Guide and mentor Salesforce consultants, providing support and coaching throughout the development and implementation phases.

- Review all project deliverables (presentations, documentation, code) before sharing with the client.

Required Skills and Experience :

- Minimum 10+ years of experience in IT, with at least 7+ years specifically managing Salesforce end-to-end project implementations.

- Proven track record of successfully delivering complex Salesforce solutions on time and within budget.

- Strong understanding of Agile project management methodologies (Scrum preferred) and SDLC principles.

- Experience in creating and/or reviewing Statements of Work (SOWs) and other contractual documents.

- In-depth knowledge of Salesforce Sales Cloud, Service Cloud, and potentially other cloud offerings.

- Excellent communication, collaboration, and presentation skills.

- Ability to multi-task effectively in a dynamic and fast-paced environment.

- Certified Salesforce Administrator (required).

- Certified Salesforce Platform Developer 1 (PD1) (highly desired).

- Additional Salesforce certifications (Sales Cloud Consultant, Service Cloud Consultant) a plus.

- CSM (Customer Success Manager) certification a must.

- PMP or Prince2 certification a strong advantage.

Desired Skills and Experience :

- Experience with Salesforce integrations (business systems, external tools) beneficial.

- Experience with Salesforce Classic to Lightning migrations and data migration best practices.

- Strong analytical and problem-solving skills

(ref:hirist.tech)

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