Warehouse Operation Manager

Warehouse Operations Manager - Job Description The Warehouse Operations Manager will oversee the daily warehouse operations — ensuring efficiency, accuracy, compliance, and team performance. This role requires a proactive leader who can drive operational excellence, lead warehouse teams, recruit and develop talent, and take ownership of system and process development, including Warehouse Management System (WMS) implementation. Responsibilities: 1. Operational Leadership *Manage and oversee daily warehouse operations, ensuring smooth flow of inbound and outbound processes. *Develop and implement operational strategies aligned with business goals. *Monitor KPIs such as order accuracy, productivity, and process turnaround time; take corrective actions where required. 2. Team Leadership, Recruitment &Training *Recruit, train, and develop warehouse employees at all levels to build a high- performing and accountable workforce. *Supervise and mentor teams, providing regular coaching, feedback, and career growth opportunities. *Plan and execute structured training programs for new and existing employees. *Foster a collaborative, disciplined, respectful and safety-focused work culture in the departments. 3. System & Process Development *Take a lead role in developing and implementing the Warehouse Management System (WMS). *Work closely with IT developers and cross-functional teams to define requirements, test modules, and track progress. *Continuously optimize digital systems for improved accuracy and process efficiency. *Identify automation and technology opportunities to streamline warehouse operations. 4. Compliance & Safety *Ensure compliance with legal, regulatory and company policies regarding warehouse operations. *Maintain a clean, organized, and safe warehouse environment. *Implement and enforce health and safety standards to prevent accidents and injuries. 5. Resource & Inventory Management *Manage workforce planning and productivity tracking to ensure operational readiness. *Oversee inventory accuracy through regular cycle counts, audits, and reconciliations. *Optimize space utilization, material flow, and resource allocation to minimize costs and maximize efficiency. *Prepare and control warehouse budgets, ensuring cost-effectiveness and resource efficiency. 6. Process Improvement & Reporting *Continuously review and refine warehouse processes to enhance efficiency and reduce waste. *Use data-driven insights and performance metrics to identify improvement opportunities. *Collaborate with cross-functional teams for end-to-end operational excellence. *Prepare detailed performance and exception reports for management review. 7. Strategic & Risk Management *Contribute to long-term operational planning and expansion projects. *Identify potential risks in operations and implement preventive and contingency measures. *Drive business continuity and ensure minimal disruption during unforeseen events. Candidate Profile: *Bachelor’s degree in supply chain management, business administration, or a related field. *A minimum of 5-8 years of experience in warehouse management or operations (2-3 years in Managerial role) *Language: (Must -Kannada, English and Average Hindi) *Technical Skills: Advanced Excel, Data analysis skills & experience in ERP/WMS systems and process automation projects. *Strong leadership and management skills, with the ability to motivate and develop staff. *Hands-on approach with problem-solving mindset *Analytical and data-driven approach to operations *Exposure to WMS and process automation *Commitment to continuous improvement. *Ability to work in a fast-paced environment and handle multiple priorities. *Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. *Excellent communication and interpersonal skills, with the ability to communicate effectively with employees, vendors, and senior management. *Strong Problem-solving skills with the ability to identify and address issues quickly and effectively.