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ServiceNow Developer

4 weeks ago

Mumbai, Maharashtra, India Neutrino Advisory Full time

ServiceNow Developer (ITSM)

As a ServiceNow Developer focused on ITSM, you will work with product and technology teams to help develop multiple, high-priority enterprise initiatives that will make a significant impact in transforming the financial :


- Work with Business stakeholders, Project manager(s), engineering teams and technical support teams to design, develop and configure ServiceNow ITSM module.

- Work with ServiceNow ITSM modules; specifically, development and configuration of Service Catalogs.

- Implement Service Catalogs using workflows and/or flow designer as per the requirements.

- Analyze requirements and various possible approaches to implement the solution and guide client teams to choose the best implementation path.

- Work on UI policies, Client Scripts as per the requirements.

- Configure Access Controls to maintain the required security.

- Develop necessary documentation as needed e.g., technical design, developer notes.

- Manage communication and deliverables from all stakeholders for project initiatives.

- Communicate proactively with all stakeholders and decision :


- Have 4-5 years of progressive experience as a ServiceNow Developer in the Enterprise Technology space.

- Excellent knowledge of end - to end ITSM process.

- Excellent knowledge of Service Catalogs; with both Workflows and Flow Designer.

- Understanding of CSM, ITAM and other modules is preferred.

- Understanding of REST /SOAP based integrations.

- Excellent knowledge of Reports and dashboards.

- Excellent client /server-side scripting.

- Excellent creating portal pages / widgets.

- Excellent knowledge of Import set / transform map / data source.

- ServiceNow Certifications are highly Skills :


- Excellent verbal and written communication skills, problem solving skills, and attention to detail.

- Comfortable leading and coordinating client calls and meetings, preparing status reports, presentations etc.

- Personality to take the lead and ownership.

- Understanding of Agile methodology (i.e., Scrum) and knowledge of JIRA / ADO is a must.

- Have experience with Microsoft tools such as Teams, Office 365.

- Are open to collaborate with a global team

(ref:hirist.tech)