Telecaller

Company Overview:
The Golden Rise, located in Hyderabad's vibrant Gachibowli district, is a premier talent outsourcing firm. We specialize in connecting skilled professionals with top multinational corporations and innovative startups, fostering career growth and organizational success.

Position Summary:
We are seeking an enthusiastic and persuasive Telecaller to join our team. This role is perfect for individuals with excellent communication skills and a knack for engaging with people over the phone. As a Telecaller, you will play a vital role in generating leads, addressing inquiries, and building positive relationships with clients and prospects.

Key Responsibilities:

• Outbound Calls: Make calls to prospective clients/customers to promote services, generate leads, and set appointments.
• Inbound Queries: Handle incoming calls, answer customer inquiries, and provide information about the company's offerings.
• Lead Conversion: Persuade potential customers to explore the company's services and convert inquiries into actionable leads.
• Follow-Ups: Conduct follow-up calls to maintain ongoing communication with prospects and nurture relationships.
• Database Management: Update and maintain accurate records of calls, leads, and customer information in the database.
• Feedback Collection: Gather feedback from customers to understand their needs and suggest improvements to the service process.
• Target Achievement: Meet or exceed daily/weekly call and lead generation targets.

Qualifications:

• High school diploma or Bachelor's degree (preferred).
• Prior experience as a telecaller, telemarketer, or in a similar role is an advantage.
• Excellent verbal communication skills in English (knowledge of additional regional languages is a plus).
• Ability to handle rejection gracefully and maintain a positive attitude.
• Strong persuasive and negotiation skills.
• Basic computer proficiency, including familiarity with MS Office and CRM systems.
• A proactive approach with good organizational skills to manage multiple leads effectively.

What We Offer:

• Competitive salary and performance-based incentives.
• Comprehensive training to enhance telecalling and communication skills.
• Opportunities for growth and career advancement.
• A supportive and energetic work environment.

Location: Gachibowli, Hyderabad

Application Process:
Interested candidates should apply by submitting their resume and a brief cover letter outlining their qualifications and interest in the Telecaller role at The Golden Rise's career portal.