Site Reliability Engineering Manager

2 months ago

Bengaluru, India CloudBees Full time

Job Title - Manager, Site Reliability Engineer

Location - Bangalore and Chennai

Year of Experience - 10+ Years


About CloudBees

CloudBees is the leading software delivery platform that enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work.


Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows.


CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud and wanting to accelerate their cloud transformation by years. CloudBees is helping customers build the future, today.


About the Role

As an SRE Manager at CloudBees, you will be an essential contributor to the development of our industry-leading software products. You'll work within the SaaS Platform team to manage, design, develop, and deliver high-quality solutions to achieve high availability and performance of our systems.


What You'll Do

  • Lead efforts to design, implement, and manage highly available, scalable, and fault-tolerant systems and services.
  • Drive the automation of processes, deployments, monitoring, and incident response to improve efficiency and reliability.
  • Collaborate with development teams to ensure the architecture and applications are designed with scalability, reliability and cost in mind.
  • Develop and maintain monitoring, alerting, and logging solutions to proactively identify and address performance issues and outages.
  • Participate in a follow the sun on-call rotations, responding to incidents, conducting post-incident reviews, and contributing to incident response improvements.
  • Analyze system performance data, identify bottlenecks, and recommend solutions to optimize performance and resource utilization.
  • Contribute to the design and implementation of disaster recovery strategies and backup solutions.
  • Mentor and provide guidance to junior SREs and other team members, fostering a culture of continuous learning and improvement.
  • Stay current with industry trends, emerging technologies, and best practices to drive innovation and improvements in system reliability.

Requirements

  • Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes).
  • Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).
  • 10 + years of experience with at least two years with leadership experience in Site Reliability Engineering or similar role, with a proven track record of managing complex systems in a production environment.
  • Proficiency in programming/scripting languages such as Go, Python, or similar.
  • Strong experience with cloud platforms (e.g., AWS, Google Cloud, Azure) and infrastructure-as-code tools (e.g., Terraform, Cloud Formation).
  • Solid knowledge of networking concepts, including load balancing, DNS, routing, and security.
  • Experience with monitoring and observability tools (e.g., Prometheus, Grafana, DataDog).
  • Strong problem-solving skills and the ability to troubleshoot complex issues under pressure.
  • Excellent communication and collaboration skills to work effectively across teams.
  • Experience with CI/CD pipelines and version control systems (e.g., Jenkins, GitHub actions).
  • Relevant certifications (e.g., AWS Certified DevOps Engineer, Google Professional DevOps Engineer) are a plus.
  • Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.
  • Possess a passion for reliability, through participation in architectural design.
  • Proven ability to lead and guide technical projects and initiatives.

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