DevOps Site Reliability Engineer

3 weeks ago

Pune, India LotusFlare Full time

Responsibilities

:Monitoring backend services (cloud-based infrastructure) Supporting, troubleshooting, and investigating issues and incidents (support developers and infra team with system metrics analysis, logs, traffic, configuration, deployment changes, etc) Supporting and improving monitoring/alerting systems (Searching, testing, deploying new functionality for existing tools) Creating new features for automating troubleshooting and investigation process Creating new tools to improve the support process Drafting reports and summarizing information after investigations and incidents

Requirements:

At least 1 year of work experience with similar responsibilities Strong knowledge and practical experience in working with the Linux(Ubuntu) command-line/administration Understanding of network protocols and troubleshooting (TCP/IP, UDP) Strong scripting skills (Bash, Python) Critical thinking and problem solving Understanding of containerization (Docker, container) Experience with troubleshooting API driven services Experience with Kubernetes Experience with Git Background in release management processes English — Professional written and verbal skills

Good to have:

Prometheus, Grafana, Kibana (Query language) Experience with Nginx/OpenResty Experience with telco protocols (Camel, Map, Diameter) from advantage Software development/scripting skills  Basic knowledge Casandra, PostgreSQL Experience with using AWS cloud services (EC2, Redshift, S3, RDS, ELB/ALB, ElastiCache, Direct Connect, Route 53, Elastic IPs, etc.) CI/CD: Jenkins Terraform

Recruitment Process:

HR Interview followed by 4-5 Levels of Technical Interviews


About:

At LotusFlare, we attract and keep amazing people by offering two key things:

Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners. Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

Website: LinkedIn: Instagram:  Twitter:

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