Delivery Head

10 hours ago

New Delhi, India TRUGlobal Full time

Job Description: Delivery Head / BU Head – IT Infrastructure & CloudLocation: Bangalore, IndiaRole SummaryThe Delivery Head / BU Head – IT Infrastructure & Cloud will lead the Infrastructure & Cloud Services Business Unit, owning end-to-end responsibility for growth, delivery excellence, client relationships, and talent development. This role calls for a strong blend of go-to-market strategy, solution architecture expertise, and large-scale delivery management. The ideal candidate will have deep experience in IT Infrastructure and Cloud services, with a proven record of building and scaling high-performing delivery organizations.Key ResponsibilitiesGo-to-Market & Business Growth- Define and execute the GTM strategy for IT Infrastructure & Cloud Services across India and global markets. - Drive new client acquisition while expanding business within existing accounts. - Partner with Sales and Marketing to position Infra & Cloud offerings effectively.Solution Architecture & Strategy- Apply prior Solution Architect experience to guide presales and solutioning initiatives. - Shape technical strategy to meet evolving client needs in cloud and infrastructure transformation. - Provide thought leadership on large-scale cloud migration and infrastructure modernization programs.Delivery Leadership- Oversee end-to-end delivery of managed services, transformation projects, and key client engagements. - Ensure SLA compliance, governance, operational excellence, and proactive risk management. - Establish standardized delivery frameworks and best practices across all accounts.Talent & Team Development- Collaborate with Account Delivery Heads to recruit, mentor, and develop TDMs, Architects, and other critical roles. - Build and strengthen technical and delivery leadership within the BU. - Foster a culture of innovation, learning, and succession planning.Client Engagement- Serve as a senior client-facing executive for strategic accounts. - Lead solution workshops, proposal reviews, and executive-level discussions. - Offer strategic technical guidance to enhance client relationships and position the company as a trusted Infra & Cloud partner.Qualifications & Experience- 15+ years of IT Services experience with deep expertise in Infrastructure and Cloud. - Proven background as a Solution Architect with strong knowledge of cloud migration, managed services, and enterprise transformation. - Demonstrated success managing large-scale delivery operations with SLA adherence and robust governance. - Experience owning a BU or P&L, scaling delivery teams, and driving profitability. - Strong executive presence with the ability to build trusted CXO-level relationships. - Skilled in mentoring and developing delivery leaders, architects, and high-performing teams. - Bachelor’s degree required; MBA or equivalent business/technical qualification preferred.

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