Process Quality Analyst

Experience:2-6yrsDesignation:Process Quality Analyst Location:Chennai (Ambit IT Park) Shifts:Flexible to work in Night Shifts Work Model:Work From OfficeWe are looking for immediate joiners onlyJob Description:To review the escalation cases received from customer and analyze the root cause in order to reduce the escalations in future. To suggest action plans...

Job DescriptionWe are seeking a highly analytical and proactive individual to fill the role of Process Quality Analyst.The successful candidate will be responsible for:Analyzing business processes to identify areas for improvement.Providing recommendations for process enhancements to optimize efficiency and reduce costs.Evaluating production workflows to...

We are looking for a highly skilled and experienced Process Quality Analyst to join our team at Wipro Limited.Your key responsibilities will include managing transactions as per required quality standards, fielding all incoming help requests from clients, documenting pertinent end-user identification information, updating availability in the RAVE system,...

Job Description- Designation - Quality Analyst- Salary - Best in industry- Education - Any Graduate- Shift Timings - Day ShiftJob Description :- Randomly audit required number of calls on daily basis.- Providing timely and accurate feedback to agents for improvement areas .- Take corrective actions by doing data analysis to improve process efficiency.- Work...

JD For Quality Analyst: 1.5+ Yrs as a Quality Analyst in Healthcare Domain. Monitor, evaluate and score against established quality assurance instruments and standards Review, evaluate, and score open and closed customer issues tickets against established quality assurance instruments and standards Participate, as needed, in...

Job Family:GIC Process (India)Travel Required:NoneClearance Required:NoneWhat You Will Do:Monitor the departmental queues for alerts on a regular basis throughout the working day ensuring management are aware of outstanding alerts at end of day• Be familiar with the departmental systems/processes and their implementation• Review transaction monitoring...

About the RoleThis is a unique opportunity to drive process efficiency and automation as an Operational Quality Analyst. You will work closely with Program and Products Managers across marketplaces to develop new customer opportunities/insights.ResponsibilitiesBuild new analytical tools and develop models and metrics that provide insights on Operational...

We're looking for a skilled Mortgage Quality Control Analyst to join our team at Mphasis. In this role, you'll be responsible for performing in-line quality control reviews of mortgage loan files, identifying potential fraud and misrepresentation, and processing underwriting deficiencies.

Role : QA Overview : A Quality Analyst with a focus on Automation and Manual Testing is responsible for ensuring the quality of software products across web, mobile, and API platforms. This role involves designing, implementing, and executing test plans, both manually and through automated testing tools, to identify and address defects. The Quality Analyst...

Position : Senior Quality Analyst. Experience : 3 to 5 years. Location : Chennai.Job Type: Full-Time. About company : Coderz Vision Technology is a leading software development company dedicated to tackling complex IT challenges. In today's competitive landscape, IT stands as the cornerstone for companies aiming to thrive and expand in the market....