Account Manager

4 days ago


New Delhi, India HCLTech Full time

Account Manager- RCPG Role Overview: We are looking for a senior and seasoned Account Manager to manage one or two large, complex accounts with a focus on growth, sustainability, and stakeholder engagement. This role requires strong experience in managing strategic accounts, building long-term relationships, and driving delivery excellence. The ideal candidate will have a proven track record of working in large-scale engagements and will be responsible for stakeholder management, opportunity pursuits, delivery oversight, and routine administrative activities.Responsibilities: - Act as the primary point of contact for client stakeholders based in Bengaluru and global customers (especially in Europe). - Build and maintain strong relationships with senior client stakeholders to ensure trust and long term engagement. - Drive account growth through proactive opportunity identification and pursuit. - Oversee delivery performance, ensuring quality, timelines, and customer satisfaction. - Manage escalations and ensure smooth communication between delivery teams and client stakeholders. - Prepare and present account reviews, performance metrics, and growth plans. - Handle routine administrative tasks related to account governance and compliance.Skills: - Excellent communication and interpersonal skills. - Strategic thinking with a focus on growth and sustainability. - Strong analytical and problem-solving abilities. - Proficiency in MS Office and collaboration toolsQualifications & Experience - Degree in Business, IT, or related field (MBA preferred). - 13+ years of experience in account management within large, complex accounts. - Proven ability to grow and sustain one or two strategic accounts rather than managing multiple operational accounts. - Strong stakeholder management and negotiation skills. - Experience working with global customers, preferably in Europe. - Familiarity with delivery governance and large-scale program management. - Familiarity with multiple technologies


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