
Senior Quality Assurance Specialist
5 days ago
PST overlap: 7 hours
Job Title: ServiceNow QA Engineer
Responsibilities:
- Perform functional, regression, and integration testing of ServiceNow applications and modules.
- Create, maintain, and execute test plans, test cases, and test scripts.
- Identify, document, and track defects using standard defect management tools.
- Work closely with developers, business analysts, and stakeholders to ensure quality delivery.
- Validate ServiceNow configurations, customizations, and workflows.
- Participate in agile ceremonies and provide QA updates.
Requirements:
- 6+ years of experience in QA/testing of ServiceNow applications (ITSM, ITOM, HRSD, etc.).
- Strong knowledge of QA methodologies, STLC, and defect life cycle.
- Hands-on experience with manual testing; automation knowledge (e.g., ATF, Selenium) is a plus.
- Familiarity with ServiceNow platform and modules.
- Good communication, analytical, and problem-solving skills.
Nice to Have:
- Experience with ServiceNow Automated Test Framework (ATF).
- Knowledge of API testing (Postman, REST).
- ISTQB or other QA certifications.
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