Receptionist

3 weeks ago


Gurugram, India Grand View Consulting Full time

Job Overview: The Receptionist at Grand View will manage our front desk daily and perform a variety of administrative and clerical tasks. As the first point of contact for our clients, the Receptionist's duties include offering administrative support across the organization, coordinating front-desk activities, including distributing correspondence and redirecting phone calls.


Key Responsibilities:

  • Front Desk Management: Greet and welcome guests as soon as they arrive at the office, ensuring a positive first impression of the organization.
  • Communication Handling: Answer, screen, and forward incoming phone calls, ensuring prompt and professional communication.
  • Information Provision: Provide accurate information in-person and via phone/email, assisting clients with general inquiries about the services provided.
  • Appointment Coordination: Schedule meetings and appointments, managing the real estate agents’ calendars efficiently.
  • Real Estate Support: Assist real estate agents with preparing documents, including lease agreements, contracts, and listings, as well as collecting and distributing property details.
  • Database Maintenance: Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
  • Record Keeping: Update calendars and schedule meetings. Keep detailed records of visitor logs and office expenses and costs.
  • Office Supplies Management: Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
  • Mail Management: Receive, sort, and distribute daily mail/deliveries.
  • Report Creation: Prepare reports and presentations with statistical data, as required.


Skills and Qualifications:

  • Proven work experience as a Receptionist, Front Office Representative, or similar role.
  • Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
  • Hands-on experience with office equipment (e.g., fax machines and printers).
  • Strong communication skills (via phone, email, and in-person).
  • Experience with administrative and clerical procedures.
  • Ability to be resourceful and proactive when issues arise.
  • Excellent organizational skills.
  • Multitasking and time-management skills, with the ability to prioritize tasks.
  • Customer service attitude with a genuine desire to meet the needs of others.


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