Everstage - Program Manager - Revenue Operations

2 weeks ago

Chennai, India EVERSTAGE TECHNOLOGIES PRIVATE LIMITED Full time

- We're looking for a RevOps Prog manager-a sharp operator who brings structure to marketing, sales, and CS data chaos, translating numbers into stories and action.- You'll build and own dashboards, deliver actionable monthly/quarterly reporting, and partner with leaders across Marketing, Sales, and CS.- You won't just "track" performance; you'll dig deep, ask the uncomfortable questions, and flag issues before they become fires. Key Responsibilities: Marketing & Demand Ops:- Generate and analyze inflow volume reports segmented by source/channel, highlight trends MoM/QoQ/YoY.- Build and maintain dashboards for leading/lagging indicators.- Evaluate post-campaign performance with minimal prompting.- Proactively flag inflow anomalies and forecast potential SQL (Sales Qualified Lead) gaps.- Partner with Marketing and BDRs to surface and communicate insights. Sales Funnel & Insights:- Deliver full-funnel reporting: Deal creation to - Closed Won/Lost.- Cohort analysis (by industry, deal source, etc).- Benchmark and present on qualification accuracy and pipeline drop-offs.- Regularly brief Sales leadership on rep performance, deal health, and pipeline risks. CS Ops & Retention:- Track implementation progress, flag delays, and report on project timelines.- Maintain accurate CRM data for renewals, ownership, and deal values.- Identify and validate churn signals by deal type/industry, etc.- Provide "closed loop" feedback to Sales on deal quality, segment health, and misfit accounts.- Own reporting on NRR, retention, and account health by segment. Skills & Experience Required:- 3-6 years' experience in RevOps, Sales/Marketing/CS Ops, Analytics, or adjacent roles. Strong technical chops:- Deep experience with reporting, data analytics, and dashboarding tools (e. , Tableau, Power BI, Looker, or similar).- Hands-on with CRM (Salesforce, HubSpot, or equivalent).- Proficient with SQL; experience with data pipelines (ETL, dbt, Airflow, etc. ) a plus.- Comfortable wrangling large datasets-can audit, clean, and synthesize data without breaking a sweat. Business Acumen:- Understands the GTM funnel and can spot issues/opportunities in complex data sets.- Knows how to balance "speed vs.depth"-can hustle when timelines are tight, but knows where to dig deep. Soft Skills:.- A natural hustler: proactive, unafraid to chase answers, and push for clarity.- Comfortable working in a flat hierarchy-collaborates across teams, not afraid to debate or question leadership.- Juggles multiple projects; thrives (not just survives) in ambiguity.- Excellent communicator-can turn complex findings into clear, actionable insights for both technical and non-technical audiences. (ref:iimjobs.com)

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