Everstage - Program Manager - Revenue Operations
3 weeks ago
- We're looking for a RevOps Prog manager-a sharp operator who brings structure to marketing, sales, and CS data chaos, translating numbers into stories and action.
- You'll build and own dashboards, deliver actionable monthly/quarterly reporting, and partner with leaders across Marketing, Sales, and CS.
- You won't just "track" performance; you'll dig deep, ask the uncomfortable questions, and flag issues before they become fires.
Key Responsibilities:
Marketing & Demand Ops:
- Generate and analyze inflow volume reports segmented by source/channel, highlight trends MoM/QoQ/YoY.
- Build and maintain dashboards for leading/lagging indicators.
- Evaluate post-campaign performance with minimal prompting.
- Proactively flag inflow anomalies and forecast potential SQL (Sales Qualified Lead) gaps.
- Partner with Marketing and BDRs to surface and communicate insights.
Sales Funnel & Insights:
- Deliver full-funnel reporting: Deal creation to - Closed Won/Lost.
- Cohort analysis (by industry, deal source, etc).
- Benchmark and present on qualification accuracy and pipeline drop-offs.
- Regularly brief Sales leadership on rep performance, deal health, and pipeline risks.
CS Ops & Retention:
- Track implementation progress, flag delays, and report on project timelines.
- Maintain accurate CRM data for renewals, ownership, and deal values.
- Identify and validate churn signals by deal type/industry, etc.
- Provide "closed loop" feedback to Sales on deal quality, segment health, and misfit accounts.
- Own reporting on NRR, retention, and account health by segment.
Skills & Experience Required:
- 3-6 years' experience in RevOps, Sales/Marketing/CS Ops, Analytics, or adjacent roles.
Strong technical chops:
- Deep experience with reporting, data analytics, and dashboarding tools (e. , Tableau, Power BI, Looker, or similar).
- Hands-on with CRM (Salesforce, HubSpot, or equivalent).
- Proficient with SQL; experience with data pipelines (ETL, dbt, Airflow, etc. ) a plus.
- Comfortable wrangling large datasets-can audit, clean, and synthesize data without breaking a sweat.
Business Acumen:
- Understands the GTM funnel and can spot issues/opportunities in complex data sets.
- Knows how to balance "speed vs.depth"-can hustle when timelines are tight, but knows where to dig deep.
Soft Skills:.
- A natural hustler: proactive, unafraid to chase answers, and push for clarity.
- Comfortable working in a flat hierarchy-collaborates across teams, not afraid to debate or question leadership.
- Juggles multiple projects; thrives (not just survives) in ambiguity.
- Excellent communicator-can turn complex findings into clear, actionable insights for both technical and non-technical audiences.
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