Everstage - Program Manager - Revenue Operations

3 weeks ago

Chennai, India EVERSTAGE TECHNOLOGIES PRIVATE LIMITED Full time

- We're looking for a RevOps Prog manager-a sharp operator who brings structure to marketing, sales, and CS data chaos, translating numbers into stories and action.

- You'll build and own dashboards, deliver actionable monthly/quarterly reporting, and partner with leaders across Marketing, Sales, and CS.

- You won't just "track" performance; you'll dig deep, ask the uncomfortable questions, and flag issues before they become fires.

Key Responsibilities:

Marketing & Demand Ops:

- Generate and analyze inflow volume reports segmented by source/channel, highlight trends MoM/QoQ/YoY.

- Build and maintain dashboards for leading/lagging indicators.

- Evaluate post-campaign performance with minimal prompting.

- Proactively flag inflow anomalies and forecast potential SQL (Sales Qualified Lead) gaps.

- Partner with Marketing and BDRs to surface and communicate insights.

Sales Funnel & Insights:

- Deliver full-funnel reporting: Deal creation to - Closed Won/Lost.

- Cohort analysis (by industry, deal source, etc).

- Benchmark and present on qualification accuracy and pipeline drop-offs.

- Regularly brief Sales leadership on rep performance, deal health, and pipeline risks.

CS Ops & Retention:

- Track implementation progress, flag delays, and report on project timelines.

- Maintain accurate CRM data for renewals, ownership, and deal values.

- Identify and validate churn signals by deal type/industry, etc.

- Provide "closed loop" feedback to Sales on deal quality, segment health, and misfit accounts.

- Own reporting on NRR, retention, and account health by segment.

Skills & Experience Required:

- 3-6 years' experience in RevOps, Sales/Marketing/CS Ops, Analytics, or adjacent roles.

Strong technical chops:

- Deep experience with reporting, data analytics, and dashboarding tools (e. , Tableau, Power BI, Looker, or similar).

- Hands-on with CRM (Salesforce, HubSpot, or equivalent).

- Proficient with SQL; experience with data pipelines (ETL, dbt, Airflow, etc. ) a plus.

- Comfortable wrangling large datasets-can audit, clean, and synthesize data without breaking a sweat.

Business Acumen:

- Understands the GTM funnel and can spot issues/opportunities in complex data sets.

- Knows how to balance "speed vs.depth"-can hustle when timelines are tight, but knows where to dig deep.

Soft Skills:.

- A natural hustler: proactive, unafraid to chase answers, and push for clarity.

- Comfortable working in a flat hierarchy-collaborates across teams, not afraid to debate or question leadership.

- Juggles multiple projects; thrives (not just survives) in ambiguity.

- Excellent communicator-can turn complex findings into clear, actionable insights for both technical and non-technical audiences.

(ref:iimjobs.com)

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