Customer Support Specialist
4 hours ago
About CamComCamCom is leading the future of AI-powered computer vision, delivering flawless defect and damage detection across every surface, every time. From micro-defects to macro-damages, our technology ensures accurate, objective, and consistent results that transforms industries and redefines quality.Job Title:Customer Support Specialist Location:Bangalore (Onsite) Work Type:Full-timeWhy Join Us? High-Impact Environment:Operate like an early-stage startup with rapid career growth tied to contributions. Technical Excellence:Work at the forefront of AI and computer vision development. Innovation at Speed:Take ownership, move fast, and deliver measurable impact. Continuous Growth:Be part of a team solving complex AI and automation challenges. Clear Ownership:Own your responsibilities with autonomy and accountability.Role Overview As a Customer Support Specialist, you will be the primary point of contact for client-raised technical queries, incidents, and operational issues. You will own the Support Desk operations end-to-end, including ticket monitoring, triage, and timely resolution in line with response SLAs. In collaboration with Project and Technology teams, you will jointly drive resolution SLAs, ensuring seamless support and minimal disruption to client operations. This role requires a proactive approach to problem-solving, effective communication, and a commitment to delivering a high-quality support experience.Key Responsibilities Provide first-level support for technical incidents and operational queries. Proactively address technical and non-technical issues such as access problems, report generation, and FAQs. Monitor and manage support tickets in JIRA and other tools, ensuring timely resolution and routing to appropriate teams. Perform basic testing, debugging, and troubleshooting for reported issues. Assist Customer Success and internal teams by addressing support-related inquiries. Serve as a bridge between technical teams and internal stakeholders to ensure effective communication. Identify severity of tickets and escalate incidents as needed, keeping teams informed. Maintain documentation of support tasks for knowledge sharing and process improvement. Ensure SLAs are met and maintain high service standards.What We’re Looking For Education:Bachelor’s degree in a relevant field (B.Tech preferred) Experience:1 year in a support, operations, or technical support role. Skills: Strong problem-solving and troubleshooting abilities. Basic technical understanding of AI-driven platforms and software systems. Excellent communication and coordination skills. Experience with ticketing systems such as JIRA; familiarity with other support tools is a plus. If you thrive in a fast-paced environment and enjoy solving technical problems, we’d love to hear from you
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Customer Support Specialist
2 weeks ago
Delhi, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Specialist
2 weeks ago
Delhi, India Customer Support Full time1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...
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Customer Support Specialist
3 weeks ago
New Delhi, India Fwd Creatives Full timeCompany DescriptionFwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Customer Support Specialist
3 hours ago
New Delhi, India Scry AI Full timePosition: Customer Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftExperience: 2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
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Customer Support Specialist
1 week ago
New Delhi, India Scry AI Full timePosition:Customer Support SpecialistLocation:India (Remote) Employment Type:Full-Time Schedule:Monday to Friday, Day Shift Experience:2+ Years in Customer Support, Helpdesk, or Client SuccessCompany DescriptionScry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance. Our platforms...
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Customer Support Specialist
3 weeks ago
New Delhi, India SM Record Full timeCompany DescriptionSM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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Customer Support Specialist
3 hours ago
New Delhi, India BritApp Systems Private Limited Full timeRole Description This is a full-time on-site role for aSoftware Product Demo and Customer Specialist Voice Processlocated in Chennai. The specialist will be responsible for making outbound calls to potential clients, delivering product demonstrations, providing information about our software solutions, and acquiring new clients. Day-to-day tasks include...
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Customer Support Specialist
2 weeks ago
New Delhi, India SM Record Full timeCompany Description SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to maximizing value for Sound Recording owners in the digital age. We ensure that rights owners receive fair compensation through our commitment to...
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International Customer Support Specialist
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New Delhi, India Avalanche High-Tech Enterprise Full timeCompany DescriptionAvalanche High-Tech Enterprise is a premier online platform integrating recruitment services, IT solutions, and product development to fulfill diverse business needs. Utilizing advanced tools and algorithms, we provide businesses with an efficient method to connect with top-tier talent, ensuring the right fit for every team. Our IT...
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Customer Support Specialist
4 hours ago
New Delhi, India LTIMindtree Full timeRole: Customer Support SpecialistLocation: HyderabadExp - 1 to 3YearsNotice Period - Immediate to 15daysEducation - Only non-ITOur organization is actively seeking a dedicated and experienced Contractor with expertise in AppDynamics, New Relic, Dynatrace, and Digital Experience Monitoring. This role requires 1-3 years of relevant experience, preferably in a...
