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Travel Consultant

1 month ago

Mumbai, Maharashtra, India WNS Full time

Role Responsibilities


• To issue air tickets, reservations, reissue, refunds, cancellations, exchanges, end on Sabre, Amadeus & Farelogix.


• To handle customer interactions via chats.


• Hands-on working experience on Sabre, Amadeus & Farelogix.


• 24/7 setup.

Preferred Candidate Profile


• Excellent verbal and written communication skills.


• GDS working experience - Sabre, Amadeus, Galileo, Farelogix etc.


• Chats, calls & emails experience would be an added advantage.


• IATA or Any Diploma in travel & tourism OR Experience in Travel Industry


• Comfortable to work in 24/7 shifts including Night Shifts.

Perks Benefits


• Performance based monthly incentives


• Pick up and drop facilities will be provided

We are looking for a highly skilled professional to join our team. As a key member, you will be responsible for issuing air tickets, reservations, reissue, refunds, cancellations, exchanges, and ending transactions on Sabre, Amadeus, and Farelogix systems.

You will also handle customer interactions via chats, ensuring prompt and efficient resolution of their queries. Additionally, you will have hands-on working experience on Sabre, Amadeus, and Farelogix systems, which will enable you to efficiently manage customer requests.

The ideal candidate should possess excellent verbal and written communication skills, with prior experience working on GDS systems, such as Sabre, Amadeus, Galileo, and Farelogix. Chats, calls, and emails experience is an added advantage.

A diploma in travel and tourism or equivalent experience in the industry is preferred. The successful candidate will be comfortable working in 24/7 shifts, including night shifts.

In return for your hard work, you will enjoy performance-based monthly incentives and pick-up and drop facilities.