Business Intelligence Lead

3 weeks ago


New Delhi, India Baazi Games Full time

Job Title: Senior Manager/Lead Business Intelligence

Job Overview:

We are seeking a dynamic and experienced Senior Manager/Lead Business Intelligence to drive end-to-end ownership of our BI initiatives for Leading poker platform. The ideal candidate will bring a strong background in BI, analytics, and project management, along with the ability to navigate complex data sources, streamline processes, and ensure the timely and quality delivery of BI solutions.

Responsibilities:


End-to-End Ownership:

  • Take complete ownership of BI projects, addressing challenges related to stakeholder requirement understanding, iteration cycles, and driving optimal utilisation of delivered dashboards and reports.

Project Management:

  • Develop and execute project plans that align with our current process, working closely with Stakeholders, Business analytics, Data Engineering, and other teams to meet specific requirements and timelines.
  • Address challenges related to data consistency, sanity checks, and report generation from various data-sources.

Team Leadership:

  • Lead and mentor a team of BI professionals, focusing on skill development and aligning their efforts with the overall BI process.
  • Bridge the gap between the Analytics and Data Engineering teams to enhance collaboration and drive efficient ETL/ELT processes.

Hands-On BI Expertise:

  • Leverage hands-on BI experience to contribute to the development and maintenance of BI solutions, addressing gaps related to stakeholder understanding and delivering actionable insights.

Stakeholder Engagement:

  • Collaborate closely with Marketing, Product, User Experience, and Operations teams to understand BI requirements, ensuring proactive communication, and driving stakeholder sign-offs.

Quality Assurance:

  • Implement and enforce quality assurance processes tailored to address challenges in data governance and data quality management, ensuring data consistency and reliability.

Performance Monitoring:

  • Establish and track key business & functional KPIs, establishing benchmarks, deducting anomalies, performing RCA in alignment with KPI owners and documenting actionables/learnings.

Problem Resolution:

  • Proactively address issues related to stakeholder requirement understanding, iteration cycles, and usage challenges of delivered BI solutions.
  • Conduct root cause analysis for deviations from project plans.

Vendor Management:

  • Collaborate with external BI vendors as needed, ensuring seamless integration, and deriving business value from the same.

Qualifications:

  • Bachelor's degree in a related field; Master's degree preferred.
  • 5+ years of hands-on experience in Business Intelligence and Analytics.
  • Proven track record of successfully managing end-to-end BI projects in the real-money gaming industry.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities, specifically in addressing challenges related to stakeholder communication.
  • In-depth knowledge of BI tools such as Tableau, Apache Superset, and AWS QuickSight, as well as expertise in data sources like AWS Athena, Google Bigquery, Clevertap, and Customer Support platforms.



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