ServiceNow ITOM Developer/Architect

1 month ago

Nagpur, India Tata Consultancy Services Full time

TCS Hiring for ServiceNow ITOM for Pune location

Greetings from TCS


Job Title: ServiceNow ITOM Developer/Architect

Location: PAN India

Experience Range: 7-25 yrs


TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul.



  • Familiarity with IT operations management ITOM toolsets preferably ServiceNow, Experience in ITOM Service Asset Configuration Management. Good years' experience as a ServiceNow Administrator/Developer with JavaScript ITIL foundation certificate is desirable Practical experience in ITOM service management functions and processes, Experience in CMDB Service Mapping and Taxonomy. Design and deliver consulting and technical methodologies around the ServiceNow platform
  • Design, configure, develop, and test on the ServiceNow platform including but not limited to the CMS, Service Request (creating catalog items and workflow), Incident Management, Problem Management, and Change Management. Design, configure, develop, and test custom ServiceNow forms, tables, and workflows based on business requirements. Support the team responsible for the implementation and administration of the ServiceNow installation, including managing system configurations, gathering and documenting user and process requirements, developing workflow customizations, and performing quality assurance testing and user acceptance testing.
  • Must possess the technical/functional skills necessary to make an impact on consulting project engagements.
  • Excellent client facing and communication skills (verbal and written skills).
  • Excellent skills in Microsoft Visio, Word, PowerPoint is a must.
  • Familiarity and experience working in an agile development environment. Deep understanding of JavaScript and Web Services.
  • Requires working knowledge of industry standard ITOM tools



Minimum Qualification: 15 years of full-time education

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