Solution Architect(Customer Facing)
2 days ago
About US ConvoZen AI builds conversational intelligence and automation products that help organizations deliver friction-less, human-grade customer experiences at scale. Our platform blends LLM-powered natural-language capabilities with flexible APIs and SDKs so enterprises can embed smart, context-aware conversations into any workflow or channel.Role Overview We’re looking for a Solution Architect (Customer Facing) who is equally comfortable white-boarding architectures with CTOs and diving into source code with fellow engineers. You will be the technical face of ConvoZen AI during pre-sales discovery, onboarding, and post-launch expansion—owning every integration touch-point that makes our customers successful.Key Responsibilities % of Time Responsibility- 40 %Technical Solutioning & Discovery – Lead technical workshops, map client requirements to ConvoZen APIs/webhooks, and draft solution architectures & sequence diagrams. 30 %Integration & Implementation – Build reference integrations (Node, Python, Java, REST/GraphQL), author sample code and Postman collections, and guide customers through deployment best practices (OAuth, rate limits, security, observability). 15 %Developer Advocacy – Create how-to guides, SDK docs, quickstart repos, and demo apps; present at webinars or developer events. 10 %Troubleshooting & Support Escalation – Help triage complex issues, reproduce edge-cases, and feed learnings back to Product/Engineering. 5 %Voice of Customer – Collect and synthesize integration feedback, feature requests, and competitive insights for roadmap prioritization.Minimum Qualifications 3+ years building or integrating RESTful/GraphQL APIs, webhooks, or real-time messaging systems. Proficiency in at least one modern language (JavaScript/TypeScript, Python, or Java). Solid grasp of OAuth 2.0/OIDC, JWT, and common SaaS auth patterns. Experience with cloud-native stacks (AWS/GCP/Azure), CI/CD, and containerization (Docker/K8s). Ability to translate ambiguous business requirements into clear technical deliverables and articulate trade-offs to both engineers and non-technical stakeholders. Excellent written & verbal communication skills in English; strong documentation discipline.Nice-to-Have Past work with conversational AI, NLP, voice bots, or customer-support platforms (e.g., Zendesk, Genesys, Twilio, Intercom). Familiarity with enterprise integration patterns (ESB, iPaaS, middleware) and event-driven architectures (Kafka, Pub/Sub). Contributions to open-source projects or public tech blog posts/tutorials. Experience working in high-growth SaaS startups or customer-facing consulting roles.
-
Sap Solutions Architect
1 day ago
Tirupati, India Whatjobs IN C2 Full timeManager Notes Mandatory to have excellent fluency in English; both written and verbalcommunication skills. Candidate will be regarded as an SME and should have a high level of expertise in SAP – SD component . Strong ABAP skills with complex troubleshooting experience. SAP Order-to-Cash (SD) end-to-end expertise required. Job Description The Solution...
-
Salesforce Architect
2 weeks ago
Tirupati, India Teqfocus Full timeRole Overview:We are seeking a highly skilled Salesforce Architect who can seamlessly blend technical expertise with strong pre-sales acumen. This role requires a trusted advisor capable of designing scalable Salesforce solutions, leading technical delivery, and engaging with clients to translate complex business needs into impactful Salesforce...
-
Salesforce Architect
2 weeks ago
Tirupati, India Teqfocus Full timeRole Overview:We are seeking a highly skilled Salesforce Architect who can seamlessly blend technical expertise with strong pre-sales acumen. This role requires a trusted advisor capable of designing scalable Salesforce solutions, leading technical delivery, and engaging with clients to translate complex business needs into impactful Salesforce...
-
Customer Solution Design Specialist
3 weeks ago
Tirupati, India BT Group Full timeWhy this role matters:With customers in 180 countries, we're a leading global business communications provider. We have 17,000 people serving multinational companies, providing the services they need to create the digital transformation of their businesses.Thanks to our portfolio strategy, the Cloud of Clouds, we provide high-performance, integrated and...
-
SAP Architect
2 days ago
Tirupati, India Prospecta Software Full timeAbout Us:Founded in 2002 in Sydney, with offices in India and a presence across the Americas and Europe, Prospecta is a leading data management software company. Our flagship platforms:Master Data Online (MDO), enables accurate, compliant, and relevant master data for asset-intensive industries including Energy, Utilities, Oil & Gas, Mining, Infrastructure,...
-
Senior Data Architect
2 weeks ago
Tirupati, India Spectral Consultants Full timeWe’re Hiring | Data Architect / Senior Data Architect (Azure + Databricks)Locations: Chennai | Bangalore | HyderabadExperience: 9–16 Years | Hybrid Work ModelRole OverviewAs a Data Architect / Senior Data Architect, you’ll lead the design, development, and delivery of cutting-edge data platforms leveraging Azure, Databricks, and GenAI...
-
Senior Data Architect
2 weeks ago
Tirupati, India Spectral Consultants Full timeWe’re Hiring | Data Architect / Senior Data Architect (Azure + Databricks)Locations: Chennai | Bangalore | HyderabadExperience: 9–16 Years | Hybrid Work ModelRole OverviewAs a Data Architect / Senior Data Architect, you’ll lead the design, development, and delivery of cutting-edge data platforms leveraging Azure, Databricks, and GenAI...
-
Fabric platform data architect
1 week ago
Tirupati, India Thinkgrid Labs Full timeThinkgrid Labs is at the forefront of innovation and technology. Our expert team of software engineers, architects, and UI/UX designers specialises in crafting bespoke web, mobile, cloud applications, data platforms, along with AI solutions and intelligent bots. Thinkgrid Labs is expanding our data practice to stand up Microsoft Fabric for a US health...
-
CX Solutions Engineer
2 weeks ago
Tirupati, India Prudentica Consulting LLP Full timeWe are a leading Customer Experience (CX) solutions provider, specializing in delivering world-class cloud contact center implementations and managed services. Our team builds intelligent, scalable, and reliable CX workflows for global enterprises using platforms like NICE CXone and Zoom Contact Center.We are expanding our professional services team and...
-
Senior Solutions Engineer
3 weeks ago
Tirupati, India Vertus Enterprises Inc. dba CMIT Solutions, JCMCH Full timeCompany Description:Vertus Enterprises dba CMIT Solutions NYNJ offers proactive and dependable technology and data solutions to businesses with 24/7 mission critical operations. Its comprehensive technology and security solutions enable clients to grow their business and protect from security threats, accidental damages and errors.Position Summary:Only Level...
