Solution Architect(Customer Facing)

3 weeks ago

Tirupati, India ConvoZen Full time

About US ConvoZen AI builds conversational intelligence and automation products that help organizations deliver friction-less, human-grade customer experiences at scale. Our platform blends LLM-powered natural-language capabilities with flexible APIs and SDKs so enterprises can embed smart, context-aware conversations into any workflow or channel.Role Overview We’re looking for a Solution Architect (Customer Facing) who is equally comfortable white-boarding architectures with CTOs and diving into source code with fellow engineers. You will be the technical face of ConvoZen AI during pre-sales discovery, onboarding, and post-launch expansion—owning every integration touch-point that makes our customers successful.Key Responsibilities % of Time Responsibility- 40 %Technical Solutioning & Discovery – Lead technical workshops, map client requirements to ConvoZen APIs/webhooks, and draft solution architectures & sequence diagrams. 30 %Integration & Implementation – Build reference integrations (Node, Python, Java, REST/GraphQL), author sample code and Postman collections, and guide customers through deployment best practices (OAuth, rate limits, security, observability). 15 %Developer Advocacy – Create how-to guides, SDK docs, quickstart repos, and demo apps; present at webinars or developer events. 10 %Troubleshooting & Support Escalation – Help triage complex issues, reproduce edge-cases, and feed learnings back to Product/Engineering. 5 %Voice of Customer – Collect and synthesize integration feedback, feature requests, and competitive insights for roadmap prioritization.Minimum Qualifications 3+ years building or integrating RESTful/GraphQL APIs, webhooks, or real-time messaging systems. Proficiency in at least one modern language (JavaScript/TypeScript, Python, or Java). Solid grasp of OAuth 2.0/OIDC, JWT, and common SaaS auth patterns. Experience with cloud-native stacks (AWS/GCP/Azure), CI/CD, and containerization (Docker/K8s). Ability to translate ambiguous business requirements into clear technical deliverables and articulate trade-offs to both engineers and non-technical stakeholders. Excellent written & verbal communication skills in English; strong documentation discipline.Nice-to-Have Past work with conversational AI, NLP, voice bots, or customer-support platforms (e.g., Zendesk, Genesys, Twilio, Intercom). Familiarity with enterprise integration patterns (ESB, iPaaS, middleware) and event-driven architectures (Kafka, Pub/Sub). Contributions to open-source projects or public tech blog posts/tutorials. Experience working in high-growth SaaS startups or customer-facing consulting roles.

  • Sap Solutions Architect

    3 weeks ago

    Tirupati, India Whatjobs IN C2 Full time

    Manager Notes Mandatory to have excellent fluency in English; both written and verbalcommunication skills. Candidate will be regarded as an SME and should have a high level of expertise in SAP – SD component . Strong ABAP skills with complex troubleshooting experience. SAP Order-to-Cash (SD) end-to-end expertise required. Job Description The Solution...

  • Senior Cybersecurity Solution Architect

    1 week ago

    Tirupati, India ParadigmIT Cybersecurity Full time

    Job Title: Senior Cybersecurity Solution Architect – RFPs & TendersExperience Range: 7 to 15 YearsLocation: HyderabadEmployment Type: Full Time (General Shift)Department: Cybersecurity Solutions & BidsReports to: CEO / Director – CybersecurityAbout ParadigmIT Cybersecurity:ParadigmIT Cybersecurity is one of India’s fastest-growing and most...

  • SAP PLM Solution Architect

    1 week ago

    Tirupati, India GyanSys Inc. Full time

    SAP PLM Solution ArchitectLocation: Bengaluru, IndiaEmployment Type: Full-TimeWork Mode: Hybrid / Onsite (as per project needs)Experience: 12–17 Years (Relevant SAP PLM Experience)About the RoleWe are looking for a seasoned SAP PLM Solution Architect with strong expertise in SAP Product Lifecycle Management and its integration across core SAP...

  • Technical Architect

    2 weeks ago

    Tirupati, India Epsilon Full time

    About Business Unit: As part of the Digital Integration Services team, you’ll be at the forefront of modernizing marketing and delivering ground-breaking solutions. From crafting data-driven, personalized experiences that customers truly value to turning marketing visions into reality - we empower brands to achieve their goals.Our team of 1,200 experts in...

  • SFCC Architect

    2 weeks ago

    Tirupati, India Systems Plus Full time

    SystemsPlus is hiring for Technical Architect – SFCCExperience: 12-14 yrsLocation : Pune - Magarpatta Job Description: We are seeking a highly experienced Technical Architect – SFCC to lead the design, development, and optimization of our Salesforce Commerce Cloud eCommerce platform. This role will be instrumental in defining the architectural vision and...

  • Salesforce Architect

    2 weeks ago

    Tirupati, India Whatjobs IN C2 Full time

    Company Description OptiLnX is a global leader in technology solutions and services, delivering innovative, business-friendly solutions to clients worldwide. We combine digital expertise, strategic industry alliances, and in-depth domain knowledge derived from OptiLnX Group subsidiaries. Our offerings align with a variety of sectors, including Manufacturing,...

  • SAP Architect

    3 weeks ago

    Tirupati, India Prospecta Software Full time

    About Us:Founded in 2002 in Sydney, with offices in India and a presence across the Americas and Europe, Prospecta is a leading data management software company. Our flagship platforms:Master Data Online (MDO), enables accurate, compliant, and relevant master data for asset-intensive industries including Energy, Utilities, Oil & Gas, Mining, Infrastructure,...

  • Salesforce CRMA Architect

    5 days ago

    Tirupati, India Cozzera Full time

    Job Title: Salesforce CRMA ArchitectLocation: Remote – IndiaExperience Required: 6+ YearsAbout the RoleWe are looking for an experienced Salesforce CRM Analytics (CRMA) Architect with deep expertise in Einstein Analytics, predictive modeling, dashboard design, and cross-cloud data integration. You will architect, design, and guide delivery teams to build...

  • Azure + Mongo- Data Architect

    7 days ago

    Tirupati, India People Prime Worldwide Full time

    About Company: Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies. Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology...

  • Junior architect

    6 days ago

    Tirupati, India Mayan Designs Full time

    WE ARE HIRING   Mayan Designs located at 3rd Floor SURAVI, KV KV JAIRAM ROAD, BENGALURU - .   Position: Junior Architect Experience: 1-4 years   Job Description: Sketch, design, and create architectural plans, elevations, approval drawings, presentation drawings, construction drawings, and interior drawings. Develop concept plans using Auto CAD and create...