Clinical Application Specialist

4 weeks ago

Hyderabad, India HOYA Surgical Optics Full time

The Clinical Application Specialist is responsible to provide application support for HSO AT IOL portfolio (Vivinex multiSert Toric & Vivinex /Gemetric) & Vivinex Impress to existing & new surgeons/support staff.


The CAS will develop strong account relationships and support sales strategies, partnering with HMIN sales team to help implement ‘Go Broad’ & ‘Go Deep’ strategies with respect to existing & new surgeons/support staff on proper patient selection and use of HSO ATIOLs.


The CAS will support the sales team during the early part of the sales cycle and after the sales closing with product demonstrations activation and customer follow-up.


The CAS will be responsible for developing and implementing Pre-Peri and Post Op protocols for AT-IOLs, aligned with Global Professional Education.


Along, the selling process. Focus will be on product technical knowledge including diagnostic knowledge for ATIOLs patient selection and correct intra-operative usage.


This position requires a professional with established credibility to work directly with KOLs, ATIOL users as well as selected high priority projects in India market.


Ultimately, this position provides HSO sales and marketing organization with unique expertise to work with targeted HSO customers in all aspects related to ATIOL penetration success.


This position will be responsible for building the clinical competence of HMIN Sales team by adapting global training material on ATIOLs with major focus on how to get best outcomes in using HSO ATIOLs.


This role will also be a key contributor in the pre-launch, launch and execution process for HSO AT IOLs, collaborating with HMIN Sales organization and Global Marketing.


The CAS will contribute to the effective counter-messaging against competition through the revision of scientific papers, competitive intelligence during field visits and congress attendance, the CAS will have to liaise with Sales & marketing teams.


This position requires approximately 70% of time traveling for AT IOL promotion and clinical support.


Responsibilities


  • Product training to customers and business partners (direct sales, distributors)
  • Supporting educational partnerships with key-opinion leaders and training centers
  • Setting up documentation for pre or post customer training, such as quick guides, presentations, tutorials, etc.
  • Provide customer feedback to the Marketing, and HMIN leadership team.
  • Transfer knowledge via best practice sharing, O.R. demonstrations, on-the-job training, meetings, conferences, workshops, distance and on-demand training.
  • Be technical product expert, and support marketing during live-surgeries, conferences, etc.
  • Conduct field visits to help Sales team development and consolidate their knowledge to drive penetration of HSO ATIOLs, focus on upgrading/expanding existing competitive technology user and drive conversion from competitive to HSO ATIOLs.
  • Provide feedback on competitive tactics and activities.
  • Efficient, timely and accurate reporting to the Direct Manager.


Essential Experience / Skills


  • A strong background in ophthalmology with proven clinical experience in ATIOLs, Diagnostic instruments and Refractive equipment.
  • Pro-active, outgoing personality with excellent communication skills
  • Customer friendly and problem solving oriented, presentable, and responsible
  • Committed and actively takes initiative.
  • Ability to work both in a team environment and independently.



By submitting your application, you agree that your personal data will be collected, disclosed, and retained by HOYA Group for assessing suitability for employment and verification purposes.


We regret to inform you that only shortlisted applicants will be notified. Thank you for your kind understanding.

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