Senior Technical Writer

4 weeks ago

New Delhi, India P360 Full time

Greetings from P360..About us:P360 is an advanced pharma software company specializing in business technology development and implementation for pharmaceutical and life sciences companies worldwide. We specialize in technology that boosts operational efficiency across the entire organization while giving a unique view of how your internal process is functioning and how to improve them.Job Description:We’re searching for an experienced technical writer to join our team and help take our customer/client-focused services to new heights. As an ideal candidate, you have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.Objectives of this Role:- Develop comprehensive documentation that meets organizational standards - Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content - Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success - Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications - Evaluate current content and develop innovative approaches for improvement - Daily and Monthly Responsibilities - Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements - Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation - Work with development and support leads to identify all documentation repositories, revise, and edit, and determine the best solution for data compilation and centralized storage - Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration - Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentationSkills and Qualifications:- Bachelor’s degree in a relevant technical field - 4+ years of industry experience as an effective technical writer - Proven ability to quickly learn and understand complex topics - Previous experience writing documentation and procedural materials for multiple audiences - Superior written and verbal communication skills, with a keen eye for detail - Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content - Expertise in PowerPointPreferred Qualifications:- Proven ability to handle multiple projects simultaneously, with an eye for prioritization - Firm understanding of the systems development life cycle (SDLC) - Previous software development experience - Certification through the Society for Technical CommunicatorsPerks & Benefits:- Permanent Work from Home - Flexi Week Culture (4 Days/ 5 Days/ 9 Day fortnight) - Fixed Internet Allowance - Other benefitsNote: We will contact candidates who fit the current requirements. If you are not contacted, your information and resume will be kept in our database, so we can contact you when and if we have similar vacancies in the future.

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