Sr System Reliability Engineer

1 week ago

Pune, India Fulcrum Digital Inc Full time

Sr System Reliability Engineer (Application Support with MQ knowledge)

Location : Pune/Hybrid

Permanent Role


Imp Skills : Linux, SQL, Any Monitoring tool (Splunk/Dynatrace), Java App Troubleshooting, Basic Knowledge of MQ, ITIL/ITSM.


Job Description:


  • Plan, manage, and oversee all aspects of a Production Environment
  • Define strategies for Application Performance Monitoring, Optimization in Prod environment
  • Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
  • Support deployment of code into multiple lower environments. Supporting current processes with an emphasis on automating everything as soon as possible.
  • Design, develop and standardize Monitoring and Alerting mechanism for the supported applications.
  • Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
  • Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
  • Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
  • Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
  • Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
  • Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
  • Work with a global team spread across tech hubs in multiple geographies and time zones.
  • Ability to share knowledge and explain processes and procedures to others.
  • Share knowledge and mentor junior resources
  • Able to perform on-call duties on a rotational basis.
  • Occasional off hours work required.


Requirements


Must Have


  • Linux
  • Shell Scripting - good to have
  • ITIL / ITSM
  • SQL
  • Java Application Troubleshooting
  • Experience in REST and WEB API Support
  • Experience in Cloud based apps Support
  • Any Monitoring tool (Splunk/Dynatrace)
  • Knowledge on messaging platforms
  • Event-Driven Architectures
  • MQ or NATS broker or similar messaging solutions.
  • Kafka



Good To Have –


Jenkins - CI/CD - Basic / Good to have

Groovy Scripting/Yaml - Good to have

Git basic/bit bucket - Good to have

Ansible/Chef - Good to have

Even Framework architecture

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