Senior CRM Consultant

3 weeks ago

Delhi, Delhi, India Process Fusion Full time

About the job :

Senior Dynamics CRM/365 Developer. As a Senior CRM Dynamics Developer, your role will involve designing, developing, and customizing CRM solutions using the Microsoft Dynamics platform.

You will work closely with clients and cross-functional teams to gather requirements, implement CRM functionalities, and provide technical expertise.

Responsibilities :

- Designing and developing customized CRM solutions using Microsoft Dynamics 365 Cloud or earlier versions.

- Collaborating with clients and stakeholders to gather and analyze business requirements, translating them into technical specifications.

- Configuring and customizing CRM entities, workflows, business rules, and other components to meet the specific needs of clients.

- Writing clean, efficient, and maintainable code using languages such as C#, JavaScript, and TypeScript.

- Integrating CRM solutions with other systems, such as ERP systems, external databases, and third-party applications.

- Developing and implementing data migration and integration strategies to ensure smooth data transfer and synchronization.

- Providing technical guidance and mentorship to junior developers, reviewing their code, and ensuring adherence to best practices and coding standards.

- Troubleshooting and debugging CRM solutions, identifying and resolving technical issues in a timely manner.

- Collaborating with cross-functional teams, including business analysts, project managers, and quality assurance testers, to deliver high-quality CRM solutions on time and within budget.

- Staying up to date with the latest developments in Microsoft Dynamics CRM, attending training sessions and conferences, and sharing knowledge with the team.

Requirements :

- Bachelor's degree in Computer Science, Software Engineering, or a related field.

- Extensive experience (7+ years) in developing CRM solutions using Microsoft Dynamics CRM/365.

- Strong proficiency in programming languages such as C#, JavaScript, and TypeScript.

- In-depth knowledge of the Microsoft Dynamics platform, including customization, configuration, and development using SDK, XRMToolbox, and other relevant tools.

- Experience with CRM integration techniques, such as Web services (REST, SOAP), plugins, and custom workflows.

- Familiarity with front-end technologies such as HTML5, CSS3, and JavaScript frameworks (i.e., Angular, React).

- Solid understanding of database concepts and experience working with SQL Server or other relational databases and non-relational databases.

- Knowledge of cloud platforms (i.e. Azure) and experience with Azure Logic Apps, Azure Functions, or other related technologies is a plus.

- Excellent problem-solving and analytical skills, with the ability to design and implement scalable CRM solutions.

- Strong communication and interpersonal skills, with the ability to work effectively with clients, stakeholders, and cross-functional teams.

- Enthusiasm toward technology, passionate continual learner.

- Agile (scrum) experience.

- Power App development experience in Canvas n model Apps.

Company Benefits :

- Health Insurance for Self, Spouse, Kids and Parents

- 18 Paid Leave per annum, 12 Sick Leave per annum

- Team Meeting on every quarter

- Assistance in creating home office environment, and if company recognised holidays falls on a weekend, the following workday will be considered as holiday

(ref:hirist.tech)

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