Face-to-Face Interview For Customer Care Incharge Jobs

3 weeks ago


Sahibzada Ajit Singh Nagar, India Eon Infotech Limited Full time
Essential Skills -Customer Service ManagerPlanning & Scheduling of team workGood verbal & written communication skillActive problem solving skillsAbility to handle pressureKnowledge of Open Office / MS-Office, Google MapDesired Skills- Knowledge about Telecom/Vehicle Electronics - Client call & complaint handlingRole/ResponsibilitiesManaging Customer Service Field Team / Support techniciansAttending customer calls and complaints professionallyCoordinating with client, production team and managementProactively monitoring of VTS devices through dashboard/MIS/Web AppPlanning replacement / maintenance of faulty devicesConducting customer training on VTS front-end operations/reports generations.GPS Data AnalysisUpdating Information SystemsReporting Progress / Status to customer and other relevant activities related to VTS Operations and desired by clientQualification- Graduate in any discipline with one year computer diploma /Desired Degree in Electronics & Communication / Mechanical / ComputerSpecific details-Ops runs 24X7, must be willing to work in shiftsMust have own conveyance,Posting at PUNBUS VTS Control Room, Sector 17 CHD

Experience

Fresher

No. of Openings

1

Education

B.A, B.C.A, B.B.A, B.Com, Post Graduate Diploma

Role

Customer Service Manager

Industry Type

Semiconductors / Electronics

Gender

Male

Job Country

India

Type of Job

Full Time (Night Shift)

Work Location Type

Work from Office



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