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Advanced System Administrator

4 weeks ago

Chandigarh, India Innovation Technology By Design Full time
Advanced System Administrator is a skilled technician who is responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional & timely manner and managing the activities and responsibilities of the service desk team. This relates to all technology, including workstations, servers, printers, networks, and vendor-specific hardware and software.

Advanced System Administrators have effective communication skills, problem-solving skills, experience with managing servers and SMB network infrastructures and advanced experience in end-user support. Success for them is when they can confidently interact with the user and solve a complex infrastructure-related problem.

Education and Qualifications

Bachelor’s degree and Undergraduate with minimum 4 years of experienceAt least 4-5 Years of experience in IT Domain working for USA/EMEA/UK clientsExperience of working with teams of English-speaking countriesExcellent customer service skills

Requirement:

Hands-on experience on user Active directory administration & managementHands-on experience with user Office 365 administration & managementAdvance knowledge of Windows 10 diagnosis and troubleshootingAdvance knowledge of Windows server roles i.e., AD, FNP, DHCP, DNS, RDSAdvanced knowledge of Application support and troubleshootingGood understanding of AzureWindows networking basics and management i.e., Firewalls, Switches, ISP,Understanding of BackupsUnderstanding of VMware and Hyper-VRoot Cause Analysis and Incident Analysis/Trending

Behavioral Skills

Longevity and commitment in previous workTeam playerAbility to meet target under pressure and time bound deadlinesDynamic and pleasing attitude and personality

Our Culture and You

What does the day in life look like for the Advanced System Administrator? You come to work each day in an environment that promotes a community of collaboration and engagement. You work closely with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big.Our employees have indicated that at IT by Design they find a home where their passion and career goals finally intersect for them to live a life full of purpose.