Printer Technician

2 days ago

New Delhi, India People Prime Worldwide Full time

About the CompanyOur Client is a global technology consulting and digital solutions company helping enterprises reimagine their business models, accelerate innovation, and build scalable, secure, and future-ready systems. We deliver deep technical expertise across industries and support large, mission-critical enterprise environments worldwide.Job Title: Printer Hardware & Bartender Integration TechnicianWork Mode : ContractLocation: Any LocationExperience Required : 6+YearsNP : 0 to 15 DaysOverviewWe are looking for a Printer Hardware & Bartenders Integration Technician to support enterprise printing environment. This role is responsible for configuring and maintaining printer hardware, resolving connectivity and performance issues, and ensuring smooth integration with BarTender label-printing solutions. The ideal candidate has strong technical troubleshooting skills, experience with thermal label printers, and familiarity with BarTender-based workflows.Key Responsibilities1. Printer Hardware Configuration & Maintenance- Install, configure, and maintain thermal label printers and related hardware. - Manage printer firmware updates and driver installations. - Ensure printers are properly set up for optimal DPI, media type, ribbon, and printing conditions.2. Printer Connectivity & Performance Troubleshooting- Diagnose and resolve printer connectivity issues across USB, network, and wireless connections. - Investigate performance issues such as print quality degradation, slow printing, queuing failures, and misalignment. - Work with IT teams to troubleshoot network configuration, IP conflicts, and server-related print problems. - Document root causes and implement preventive measures to reduce downtime.3. Bartender Solution Integration Support- Support integration of printer hardware with Bartender label-printing solutions. - Validate that printers are correctly configured for Bartender workflows, templates, and data sources. - Assist in testing label outputs to ensure accuracy, readability, and compliance with business requirements. - Collaborate with Bartender developers, IT, and operations teams to resolve print-related issues.Required Qualifications- Experience with thermal label printers (Honeywell) - Strong troubleshooting skills related to hardware, drivers, network connectivity, and print quality. - Familiarity with Bartender or other label-printing software solutions. - Ability to read and apply technical diagrams, manuals, and configuration guides. - Experience working with Windows print servers, printer queues, and device management tools.Preferred Skills- Basic understanding of Bartender Designer or Print Station is a plus. - Knowledge of barcode printing standards and best practices. - Familiarity with enterprise IT environments (Active Directory, network protocols, VPNs, etc.).

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