IT Automation Architect

ABOUT THE COMPANY :

ProVal Technologies is a master managed services provider (MSP). Our forte is managed services, and we partner with some of the most successful and innovative IT Service providers to provide them with 24x7 network operations center (NOC) support, and remote infrastructure management across leading technology platforms.

The company is driven by our core values (reflected by our name) and provides an excellent learning platform and career path to its employees. A culture driven by excellence in service delivery, continuous innovation, and employee recognition, makes ProVal a great place to call home for professionals. Come and become a part of this experience, to fast-track your way to success.

JOB SUMMARY :

The IT Automation Architect will play a strategic and hands-on role in shaping ProVal's IT automation framework across infrastructure, cloud, and operations. This role is responsible for designing scalable, secure, and efficient automation solutions, with a strong emphasis on PowerShell scripting, RPA, endpoint management, and backup systems. The Automation Architect will collaborate closely with internal IT teams and the Consulting team (Automation and Kaseya) to streamline processes, reduce manual effort, and improve system reliability and performance.

CORE RESPONSIBILITIES :

- Architect and implement end-to-end IT automation solutions across infrastructure, cloud, and endpoint environments.

- Design scalable, modular automation workflows using PowerShell, RPA platforms, and automation tools (e.g., Kaseya, Rewst, ImmyBot)

- Collaborate with internal IT and Consulting teams to identify automation opportunities and implement best practices across internal and client environments.

- Develop infrastructure-as-code (IaC) templates and scripts to support repeatable deployment and configuration processes.

- Integrate automation across systems including backup, patching, monitoring, and security enforcement.

- Evaluate and recommend tools, platforms, and technologies to support enterprise-wide automation strategies.

- Ensure that all automation solutions follow IT governance, compliance, and security standards.

- Provide technical guidance, mentorship, and support to junior engineers and cross-functional teams.

- Lead technical proof-of-concepts and pilot implementations for new automation initiatives.

- Own documentation and architecture diagrams for all automation solutions.

ELIGIBILITY :

- Bachelor's or master's degree in information technology, Computer Science, or a related field.

- 10+ years of progressive experience in IT infrastructure and operations, with a focus on automation and scripting.

- Deep technical expertise in IT Infrastructure, Scripting (PowerShell), RPA, Endpoint Management, Cloud Services, and Backup Technologies.

- Proven experience designing enterprise-scale automation solutions across hybrid environments.

- Strong communication and collaboration skills, with experience working across internal and external teams.

- Ability to operate independently while providing technical leadership and vision.

REQUIRED SKILL SET :

- Strong IT infrastructure background, server and endpoint management, networking, and system administration.

- Advanced PowerShell scripting skills for infrastructure and process automation.

- Experience with RPA tools and orchestration platforms like Uipath, Autmation anywhere, Blue prism etc.

- Familiarity with Microsoft 365, Intune, SCCM, and other device management tools.

- Deep understanding of backup platforms (e.g., Veeam, Datto, Barracuda, Acronis, MSP360, Cove, etc.).

- Proficiency in cloud and hybrid environments (Azure/AWS) and infrastructure-as-code tools.

- Strong grasp of ITIL and service management principles.

- Experience with ticketing and PSA tools such as HaloPSA, Autotask, or ConnectWise.

- Proven ability to lead projects from architecture to deployment and support.

BENEFICIAL SKILL SET :

- Current MSP experience

- Experience with AI tools like Microtica, Ansible, Dynatrace, Terraform, Chef etc.

- Automation & RMM Tools (experience with any of the following is a plus) :

1. ConnectWise RMM/ Automate

2. NinjaOne, Intune

3. ImmyBot, Rewst, HaloPSA