Input Zero Technologies
4 weeks ago
About the Role :
We are seeking an experienced Senior Remedy Developer with a strong background in BMC Remedy development, implementation, and integration. The ideal candidate will possess deep technical expertise in Remedy platform customization, upgrades, and high-availability configurations, alongside excellent communication skills to effectively collaborate with clients and stakeholders.
Key Responsibilities :
- Design, develop, and implement solutions using BMC Remedy platform to meet business and client requirements.
- Configure, customize, and enhance BMC Remedy applications to improve workflows and functionality.
- Perform system upgrades, including Remedy AR Server and Remedy Mid-Tier, applying patches to ensure optimal performance and security compliance.
- Integrate Remedy with external systems using web services and REST APIs to facilitate seamless data exchange and automation.
- Configure and maintain high-availability, clustered environments for BMC Remedy v9.x to ensure system reliability and uptime.
- Implement and manage identity and access management features, including Single Sign-On (SSO), RSSO, and LDAP plugin integrations for secure user authentication and authorization.
- Troubleshoot, diagnose, and resolve technical issues promptly to minimize downtime and maintain system health.
- Collaborate with clients and cross-functional teams to gather requirements, provide technical consultancy, and deliver high-quality solutions.
- Participate in on-call support rotations and be flexible to travel occasionally based on project needs.
Required Qualifications & Skills :
- Strong expertise in Remedy integration with external applications via web services and REST APIs.
- Proven experience upgrading Remedy AR Server and Remedy Mid-Tier with the latest patches.
- Knowledge of configuring BMC Remedy v9.x in high-availability and clustered environments.
- Proficiency in customizing Remedy applications to suit specific customer business processes.
- Familiarity with Identity and Access Management technologies such as SSO, RSSO, and LDAP
plugins.
- Excellent problem-solving skills with the ability to troubleshoot complex system issues
effectively.
- Strong communication and interpersonal skills with a client-focused consulting approach.
- Ability and willingness to support on-call duties and travel occasionally as required.
(ref:hirist.tech)
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