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SAP PP Support Specialist

2 months ago

Pune, India Apptad Inc. Full time
  • 5-12 Years
  • Pune
  • Permanent


Looking for SAP PP, Someone who have exp in S/4 Hana implementation experience for PPDS role


Facilitate the implementation and support of SAP PP

Perform detailed analysis of complex business process requirements and provide appropriate system solutions for customer requirements

Design customize configure and testing of PP functionalities

Use of consulting skills business process knowledge

SAP application expertise and understand clients business environment mapped to SAP ERP

Achieve client expected business results


Qualifications and Experience


  • Graduate Engineer from reputed college
  • At least 3 years of functional experience in Logistics domain
  • At least 5 years of SAP experience
  • Extensively worked on diverse environments having multiple interfaces with SAP for eg MES Visual factory etc
  • Well versed with end to end Process knowledge for manufacturing involving Demand management MRP shop floor control Repetitive manufacturing
  • Basic knowledge about Variant configuration is must
  • Understanding of integration with other modules especially SDLEMM
  • Able to work on enhancement custom program along with writing functional specifications Unit testing Integration testing and UAT
  • Knowledge about middleware like PI interface FTP would be an advantage
  • Responsibilities
  • Understand typical business processes related to Production processes
  • Knows the transaction codes which are often used by end users
  • Have basic knowledge and experience to answer the questions and doubt from end users
  • Guide end user on how to do in basic things in SAP system and solve easy problems
  • Able to understand the issuestickets get Root cause for the problem from the enduser and categorize them into respective functions
  • Understand the different Severities and Priorities based on the Level of issue
  • Understand the different SLAs and coordinate with support team for expediting the resolution of tickets
  • Act as a liaison and Coordinate with Business users and L2 Support team
  • Ability to escalate the issues to the next level and keep the users updated about the progress of the issue
  • Understand the different monitoring requirements
  • Proactively provide overall feedback to Production Support Manager
  • Ability to search for similar problems in the database and suggest resolution as applicable or pass it on to right stream of next level of support for quick resolution
  • Understands interfacesbatch jobs working
  • Other Attributes
  • Able to collaborate with clients and have a strong desire to excel
  • Excellent written and verbal communication skills
  • Good interpersonal skills
  • Must be able to work independently and can manage own workload with little to no supervision
  • Able to Multitask and work under tight deadlines
  • Ability to cope with constantly changing priorities
  • Maintain a thorough knowledge of the organization and adheres to all organizational standards and maintaining a high degree of customer satisfaction

Skills

Mfg Ptd-pp Core