Closeloop Technologies

Position : Zuora Software Implementation and Support Specialist.

Employment Type : Full-time.

Experience Level : 5+ years in software implementation, billing systems, or subscription management platforms.

Role Overview :

We are seeking an experienced and proactive professional to manage and implement Zuora billing software for our organization. This individual will be responsible for overseeing the end-to-end implementation, customization, and ongoing management of Zuora, ensuring seamless integration with existing systems and alignment with business Responsibilities and Configuration :

- Lead the deployment of Zuora billing software, ensuring timely and efficient implementation.

- Customize Zuora features to align with business requirements, including pricing strategies, subscription models, and billing and Collaboration :

- Integrate Zuora with existing systems (CRM, ERP, payment gateways) to enable seamless workflows.

- Collaborate with cross-functional teams to identify needs, gather requirements, and ensure system Optimization :

- Automate and streamline billing processes to enhance operational efficiency.

- Establish best practices for billing and subscription management using Zuora and Troubleshooting :

- Provide ongoing support to address system issues, troubleshoot errors, and ensure optimal performance.

- Train and support internal teams on Zuora functionalities and best and Analytics :

- Monitor and analyze billing performance metrics, customer data, and subscription trends.

- Generate detailed reports to support business decisions and optimize recurring and Skills :

- Proven experience with Zuora subscription management platform.

- Strong understanding of billing workflows, subscription models, and pricing strategies.

- Experience integrating Zuora with CRM and ERP systems (e.g., Salesforce, NetSuite, etc.)

- Proficiency in configuring complex pricing plans and billing rules within Zuora.

- Excellent troubleshooting and problem-solving skills.

- Strong communication and collaboration abilities to work with cross-functional teams.

- Knowledge of APIs, web services, and data migration processes is a Qualifications :

- Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field.

- Certification in Zuora (if applicable) or relevant billing systems.

- Experience in SaaS or subscription-based business models.

(ref:hirist.tech)

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